AutoNation Honda 385 - Service Center

The services received at the dealership was the best I’ve seen anywhere. Thanks again. seen anywhere. Thanks again. More

I have been a customer with AN Honda 385, previously Honda on Mendenhall, for 22 years. I always come to this service center for any need my Honda Civic has. However, the service quality has gone down o Honda on Mendenhall, for 22 years. I always come to this service center for any need my Honda Civic has. However, the service quality has gone down over time, wait time got longer, and the hard part is that no advisor knows you as a regular customer and your car has a history with the center, Since my service advisor John of 15 years left three years ago, I cannot find an advisor who will ask me "What do you come in for?" even though I made an appointment on their website for changing oil. Instead, in my recent visit, the advisor stranger told me that I am overdue for 6 repair and maintenance jobs that will cost half of the value of my old car. After I said that I came in only for oil change, the advisor look unhappy. Before I could ask him any question, he turned to another customer. I am disappointed after 22 years with this center. As the prices are going up due to the bad economy, should the service quality go down? More

I was waited on Ina fairly timely manner although there was some confusion as who was going to write up my service request was some confusion as who was going to write up my service request More

Person helping me was new and training but was courteous. Oil change to expensive. They did not tell me they used synthetic oil which is more expensive. I just wanted the basic oil change. The should have cl Oil change to expensive. They did not tell me they used synthetic oil which is more expensive. I just wanted the basic oil change. The should have clarified that at the time of setting the service up. More

The customer service at this dealership does an excellent job especially Christopher Higgins, service representative. job especially Christopher Higgins, service representative. More

Franchone Martin professionally exceeded my customer satisfaction expectations with my technical car issues! A very patient kind man. satisfaction expectations with my technical car issues! A very patient kind man. More

Good service and nice people , I waiting on watering , they have snacks and water for you to waiting, inside very clean and chair is comfortable, thanks!!! they have snacks and water for you to waiting, inside very clean and chair is comfortable, thanks!!! More

I went home for lunch and my Pilot wouldn’t start. I called the service department to speak to the service manager Chase Cass. He knew right away what the problem is and told me to bring it in. I jump I called the service department to speak to the service manager Chase Cass. He knew right away what the problem is and told me to bring it in. I jumped it and dropped it off at the shop and I needed a new battery. They took me back to work and had it done by the end of my work day. It had been washed & vacuumed. The service advisor Doug Arnold was fast & efficient and even drive my car up to the service drive so I didn’t have to find it on the lot. Superb service from AN 385! I wouldn’t go anywhere else. More

For past so many years, I’ve been getting best car service through Autonation Honda. In this visit, Jason helped me with heater core getting replaced, and his expertise definitely helped me to underst service through Autonation Honda. In this visit, Jason helped me with heater core getting replaced, and his expertise definitely helped me to understand the issue and getting it resolved quickly. The employees at this service center are always professional, and they have a well maintained waiting area as well. Final word, without much thought I can definitely give give five out of five stars. More

Everyone that helped me from the time I pulled up to the time I left was amazing time I left was amazing More