AutoNation Honda 385 - Service Center

Excellent service. Service rep had all paperwork ready when we arrived. Gave us an estimate of how long it would take which was right on. when we arrived. Gave us an estimate of how long it would take which was right on. More

I came in for service on my 2014 Ridgeline. I have been using AutoNation Honda since I bought my car new and have been very pleased with the service. The dealership experience for me is about the people I using AutoNation Honda since I bought my car new and have been very pleased with the service. The dealership experience for me is about the people I meet in the store and it has for the most part been a very positive experience or has been resolved with management to both our satisfaction. They listen and respond. In my most recent visit I called my service advisor Josh Lee who scheduled my appointment and then notified me that he was selling cars now but I was to see Doug who treated me like I have always been his customer. This I feel is going the extra distance for the customer. I take my car to the dealership because I want someone who has the parts and the knowledge to ensure my car is safe and reliable. I feel I get this from AutoNation and the people who work for the company More

Great Service, I had an appointment and had no wait. The staff was friendly and let me know the status of the job. staff was friendly and let me know the status of the job. More

Seems to be a well organized company I’ve had a Honda since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again for taking good care of me and I’ll see you soon More

I went in for an oil change, tire rotation, and a drivers side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the o side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the order when I arrived and it seems no one could look at until I pressed the matter. The person to do this was not available and the service advisor said they have gotten complaints about this previously on 2021 Pilot models. I was told a recall was probably coming on this and the mirrors would be replaced but until this happens they could do nothing. I was told I could have it repaired if I paid for it. This makes no sense to me. This should be a warranty issue and it should be taken care of by Honda, especially since my vehicle is so new. By the way - the service is normally very good. This one has just rubbed me the wrong way. Thanks for letting me rant. More

They were extremely helpful. Diagnosis my problem with the car and corrected the issue. Good communication I will be back! the car and corrected the issue. Good communication I will be back! More

showed up at the service dept. with no appointment and was out after 2 hours with the service I requested completed was out after 2 hours with the service I requested completed More

I took my car in on a Monday and no one even called to let me know what was wrong. The communication there is not good. let me know what was wrong. The communication there is not good. More

Great service. Very polite and knowledgeable of their products. Explained everything all the way through the buying process. products. Explained everything all the way through the buying process. More

The oil and filter change was expensive ($70.00). Tire rotation and oil change shouldn't take two hours. rotation and oil change shouldn't take two hours. More