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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
690 Reviews

690 Reviews of AutoNation Honda 385 - Service Center

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October 18, 2021

Well organized and very professional. Customer Service was so on point in how they handled the customers. Love it! More

by denisewebb1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
Oct 21, 2021 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 18, 2021

I dropped my 2019 Honda Odyssey off at AutoNation Honda 385 AGAIN for repairs to my failing Infotainment system. I have taken it for the same problems several times before, and although they said each time More

by basketballman0221
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip
Oct 21, 2021 -

AutoNation Honda 385 responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

Oct 23, 2021 -

basketballman0221 responded

I intend to bring my 2019 Honda Odyssey to Honda 385 on Monday, October 25th, 2021 at 9:30 am. The Infotainment system has now gone completely OUT. Hopefully, someone will be able to work on it and get this continuing problem resolved. The number given, (901) 209-1308, is the Honda 385 general number. Thanks, Ronald Howell

October 15, 2021

Never answer phone, have to call salesman to get to service department, when you get there people walk pass you like you are not there, have to ask for manager in order to get help. More

by vniceday79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Oct 19, 2021 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 14, 2021

My experience with Honda was professional and everyone including my Service Advisor (Chris Higgins) displayed great customer service . My wait time for my oil change and tire rotation was minimal and the More

by Misty Williamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Oct 19, 2021 -

AutoNation Honda 385 responded

Hi Misty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 12, 2021

AutoNation Honda 385 facility is clean, and very comfortable. The staff is very friendly and they they provide outstanding service. More

by patsiedegraff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Oct 14, 2021 -

AutoNation Honda 385 responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2021

Angela made sure I knew what was going on with my car. What services I needed at the time of service and upcoming. She was very friendly! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Garcia
Oct 14, 2021 -

AutoNation Honda 385 responded

Hi Jay, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

Chris was absolutely awesome in his service towards me. He was very attentive from the moment I dropped off my car; keeping me informed during every step of my service until pick up. All I can say is, ask More

by mary.jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 11, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Honda 385! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 08, 2021

They have always given me excellent service. They always have my car ready when promised More

by bdharsin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Oct 11, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

Chris was helpful and caring in his assessment and dealings a ith my automotive needs More

by Paclives71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 07, 2021 -

AutoNation Honda 385 responded

Hi! We're so happy Chris was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2021

Very cooperative employees dealing with my issue. Computer issues when I made my appointment caused the appointment to not be scheduled. But, they honored the appointment time nonetheless. More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy and Angie were very helpful
Sep 30, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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