AutoNation Honda 385 - Service Center

Christopher Higgins was very good. It was a pleasure dealing with him. Some of your other employees did not wear masks and during this time of covid. it was nerve racking.. dealing with him. Some of your other employees did not wear masks and during this time of covid. it was nerve racking.. More

2 calls to a service agent (Kayce) and she didn't call me back. Took CRV in as walk in (between 7 and 3 on a Wednesday) and Angie (another agent) took care of my service. No dealings with anyone else! They back. Took CRV in as walk in (between 7 and 3 on a Wednesday) and Angie (another agent) took care of my service. No dealings with anyone else! They did not wash car which has been done before so don't know if it was sanitized... John Tierney retired so this was my first time to take my Honda in without knowing anyone. I am not providing a rating at this time but will hold until my next service is due! More

Good service experience . Was a little disappointed that they have frosted the window where you could sit and watch techs work. Just entertainment while you were waiting on vehicle to be repaired. Wish you they have frosted the window where you could sit and watch techs work. Just entertainment while you were waiting on vehicle to be repaired. Wish you all would put that back. More

Great service as alwaysFriendly and courteous Ms Garcia Great service as always Friendly and courteous Ms Garcia was very nice and friendly Car service completeo in time frame estimated Service desks Great service as always Friendly and courteous Ms Garcia was very nice and friendly Car service completeo in time frame estimated Service desks clean everyone wearing masks More

Worst service I have ever had at a dealership this was the fourth trip to get the problem fixed. Twice I was told they would not work on the problem that day—just leave the problem—no reason given. One the fourth trip to get the problem fixed. Twice I was told they would not work on the problem that day—just leave the problem—no reason given. One of those times I just left with the vehicle. Had several service advisers-some nice, some not so. Three times worked on, two times not fixed, hopefully the third time it was fixed. More

I have always received great customer service at this dealership, but my recent visit for an old change/inspection was average at best. The service rep who assisted me was not very friendly, my car didn' dealership, but my recent visit for an old change/inspection was average at best. The service rep who assisted me was not very friendly, my car didn't have a service inspection sticker in the window after completion of service, and the tire pressure monitoring sensor was still on. This was very concerning after paying $70 for the service. I would like give the service dept. the opportunity to make this right. More

Had an scheduled appointment for Manufacturer recall Master Power window switch on August 26, 2021. Greeted and directed to Service Advisor Douglas Arnold. Took care of paperwork for free replacement Master Power window switch on August 26, 2021. Greeted and directed to Service Advisor Douglas Arnold. Took care of paperwork for free replacement and got me out of there in two hours time for commute home to North Mississippi! Thanks so very much More

worst experience this time. the cost was overpriced. the attendant was absconding, too much wait time, I could see that my car was done servicing, still, no was there to attend for almost 1 and half hours. attendant was absconding, too much wait time, I could see that my car was done servicing, still, no was there to attend for almost 1 and half hours. They do not care for customers' time. I am done with AutoNation honda this time. More

Customer service was excellent service was excellent I will definitely come back for service great job will definitely come back for service great job More

I was displeased that the technician lost the cap to the power steering reservoir. I was also surprised to see all the greasy marks on and around the driver side door. I have a hard time understanding why power steering reservoir. I was also surprised to see all the greasy marks on and around the driver side door. I have a hard time understanding why a service department does not wash a vehicle after working on it. More