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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
690 Reviews

690 Reviews of AutoNation Honda 385 - Service Center

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August 29, 2021

Customer service was excellent service was excellent I will definitely come back for service great job More

by Jwatson2472.jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Sep 03, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

August 26, 2021

I was displeased that the technician lost the cap to the power steering reservoir. I was also surprised to see all the greasy marks on and around the driver side door. I have a hard time understanding why More

by thevick6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce
Aug 30, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 24, 2021

I tried the 385 dealership because my previous service advisor started working there. The waiting room is pleasant and airy. I did appreciate that I could see the shop to know if my car was being worked More

by hoyoday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug service advisor and Jay Pickens
Aug 30, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2021

Wonderfull service and when he said what they would do they did as he said. He was so kind More

by Pam White
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
9716 Joshua Lee
Aug 26, 2021 -

AutoNation Honda 385 responded

Hello Pam, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

My Service Advisor was courteous and extremely pleasant . My car was ready within an hour More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lee
Aug 26, 2021 -

AutoNation Honda 385 responded

Hi Jackie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2021

I had a 'recall' appoint at 09:00 on 08/17/2021. I dropped the car off exactly at 09:00. The car didn't start to get worked on until after 11:00. If you are going to schedule an appointment for a More

by freeman1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 26, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 22, 2021

The actual service at the dealership was excellent. The waiting room facilities were also very good. The delivery of the repaired vehicle at the time promised was excellent. My only concern was some diffic More

by eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Aug 26, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2021

We did not have an appointment but they took care of our nail in our tire quickly. We felt like our business was appreciated and barely got home before we got the call to come get it. More

by slshivrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee, Josh
Aug 26, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2021

Our new car salesman was great, this is the 2nd Pilot we bought from Tommy in the past 4 years. Cathy who scheduled the fuel pump recall was excellent and the young lady who finalized the paperwork upon com More

by EAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy and the General manager and the final paperwork young we're helpful
Aug 26, 2021 -

AutoNation Honda 385 responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1308 so we can work towards a resolution. We look forward to hearing from you. Take care!

August 20, 2021

Great service from AutoNation Honda. Chris Higgins attends to every detail and concern. He is my go to person for any problem. Kudos to hi More

by janicejyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins, Kathy (service coordinator)
Aug 26, 2021 -

AutoNation Honda 385 responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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