AutoNation Honda Chandler

After receiving a notice in the mail of a Recall on my Honda Passport, I read the notice carefully, and called my Autonation Honda dealership. I spoke to a person in the Service Department, who made an ap Honda Passport, I read the notice carefully, and called my Autonation Honda dealership. I spoke to a person in the Service Department, who made an appointment with me to bring in my car for this safety recall. The Notice mailed to me said that it would take up-to two hours to complete, and being this car is my sole means of transportation, I could live with that. Upon arriving to Autonation Honda, and speaking with my Service Rep, I was told that instead of the two hour wait, it would 4-6 hours! I told her that the car was my only car, and asked her if I could be provided a complementary Loaner vehicle, and I was told she would contact me soon to set-up another dealership visit. It’s now been several weeks, and I haven’t been contacted for this safety recall. Disappointing! More

This was the third car I bought from this dealership in the last six (6) years. I have also been bringing the vehicles here for service and have been pleased every single time. the last six (6) years. I have also been bringing the vehicles here for service and have been pleased every single time. More

My experience was simple. They told me what I needed to get done and told me the estimate. They told me what I needed to get done and told me the estimate. More

I’ve been coming to this dealership for 5 years and have always been impressed with their service department. always been impressed with their service department. More

This is the fourth car I've bought from this dealership. What I love about them is that each interaction is a hassle free experience. My salesperson on the latest transaction, David Warner, is a no-nonsen What I love about them is that each interaction is a hassle free experience. My salesperson on the latest transaction, David Warner, is a no-nonsense, straight shooter who really understands how to handle customers. He made the buying experience a pleasure. I'd recommend this dealership both for sales and service. They're excellent in every facet of serving. The finance services manager, Moe Faragallah, was very personable and very thorough in his explanation about what we were buying. We loved working with him as well. He took us to the service area and introduced us to the person we'd be working with and that's true professionalism. More

Great team working there very nice answers all questions and gets your car in and out no long wait and gets your car in and out no long wait More

The service rep was friendly and listened to my concerns. She finished all the work in a timely manner She finished all the work in a timely manner More

Good dealership. They finished the original maintenance in a timely manner. However when they recommend other maintenance to get done the wait time for having the rec They finished the original maintenance in a timely manner. However when they recommend other maintenance to get done the wait time for having the recommended maintenance was too long to wait. More

Alfred was very nice, got everything in order, paired our phones with the car, and set up the chair settings. Very good experience. phones with the car, and set up the chair settings. Very good experience. More

Prompt efficient service for an emergency (dead battery). I was assisted immediately. The service was prompt and I was on my way in one hour. Great support from my service advisor Brandon Baldenegro. He mes I was assisted immediately. The service was prompt and I was on my way in one hour. Great support from my service advisor Brandon Baldenegro. He messaged me when the car was done and extremely helpful. More