AutoNation Honda Chandler

Service writer Tom was great Service timely, the free car wash was awful looked like it was never wiped down. Had to have it redone elsewhere. A nail was found in one tire not repaiable was offered 4 new one wash was awful looked like it was never wiped down. Had to have it redone elsewhere. A nail was found in one tire not repaiable was offered 4 new ones when all I needed was one told because didn't have same tire in stock. Maybe 2 then but 4 not happy went elsewhere baught 2. Everyone was pleasant will not have any issues coming back thanks to efficient in and out time. Give Tom a raise he deserves it. Later More

Thank you for the great customer service and quality service on my vehicle. I was so glad to get my car in right away service on my vehicle. I was so glad to get my car in right away More

Excellent service; finished earlier than promised; mechanic was personable and very helpful; free drinks and comfortable lounge. mechanic was personable and very helpful; free drinks and comfortable lounge. More

Oil change lite (wrench) came on. Mileage 1200 miles, 2015 CRV. Service man said SDC fluid need change, brake fluid change, replace tires and four wheel align, fuel injector service Mileage 1200 miles, 2015 CRV. Service man said SDC fluid need change, brake fluid change, replace tires and four wheel align, fuel injector service required. Car kepted in garage. Tires had no externel cracks. Seem to me like a used car saleman in action. More

Service is always professional, friendly and knowledgeable, but car repairs and services always seems to take a bit longer than it should. knowledgeable, but car repairs and services always seems to take a bit longer than it should. More

Great service every time from my rep Michael Culbertson and entire dealership as well. Will only bring my civic for service here. and entire dealership as well. Will only bring my civic for service here. More

Service advisor was amazing! Service was fast, efficient and affordable! Dealership is very clean and maintained! Service was fast, efficient and affordable! Dealership is very clean and maintained! More

I love my Passport! I recently had to bring it into service for recalls and issue with car play. Kyle Milner was my service advisor and he is great. He is very pleasant I recently had to bring it into service for recalls and issue with car play. Kyle Milner was my service advisor and he is great. He is very pleasant to deal with and represents dealership well. I can’t say the same for for others in service department. I was offered loaner when it came available. Long story short, I had to keep calling to see when loaner was available since I was told I was next in line. I spoke with acting service manager (forgot his name) over Memorial Day and he was abrasive and told me to take my vehicle elsewhere to be serviced. I didn’t realize he then removed my name from loaner list and told Kyle I was taking my car to Tempe for service. I reached out to service manager and he never returned my call so I went to dealership to speak with GM. I spoke with sales manager (I believe his name was Phil) and he spoke with service manager and I was able to get loaner. My vehicle is still not fixed so apple car play doesn’t work. Waiting on another loaner currently. Again, the service departments upper management really needs customer service training. I have recommended the dealership several times but not sure I would in future. More

My experience was Good Not great. I had to bring in my car for a service. I was not informed that the shuttle will not have actual times to leave and return so I was 25 minutes late t I had to bring in my car for a service. I was not informed that the shuttle will not have actual times to leave and return so I was 25 minutes late to work. However other than that everyone was nice and courteous. The issue I'm having with my car is somewhat resolved so not entirely happy. I would come back because it's definitely better service than Right Honda of Scottsdale. More

AutoNationHonda /A=Awesome dealership N=Not Disappointed H=Happy Happy Customer Win 100gascardforyear=Aevenhappiercustomer N=Not Disappointed H=Happy Happy Customer Win 100gascardforyear=Aevenhappiercustomer DriveinstylewithAutoNationHonda More