AutoNation Honda Chandler

Scott’s prompt attention to the need to get our unscheduled repairs done in a timely fashion was very much appreciated. Scott was proactive in providing status and estimates on the repairs needed unscheduled repairs done in a timely fashion was very much appreciated. Scott was proactive in providing status and estimates on the repairs needed made an unexpected experience more palatable. I would highly recommend Scott Fort as your service advisor. More

Outstanding Service. Jimmy was very hospitable and answered all the questions that I needed answers with informative information. Jimmy was very hospitable and answered all the questions that I needed answers with informative information. More

Roger my salesperson was so accommodating . He did not rush me through the process from start to finish . He did not rush me through the process from start to finish . More

I had a 2010 CRV. Almost 73. Wanted this to be last car. Old girl never gave me any issues and I liked Kyle my service "go to" guy.. Didnt shop other comparable vehi Almost 73. Wanted this to be last car. Old girl never gave me any issues and I liked Kyle my service "go to" guy.. Didnt shop other comparable vehicles. Hope this Honda is as good to me as was the one before More

Customer service is horrible! They don’t answer the phone and there is no way to leave a message. We bought a new van from them, but never felt valued as a customer. Always brushe They don’t answer the phone and there is no way to leave a message. We bought a new van from them, but never felt valued as a customer. Always brushed to the side and kept waiting. We’ve returned for routine maintenance and the lack of customer service and communication has continued to be the same. At time of purchase we were given miss information about extended service plans. I’m very disappointed in my experience with AutoNation Chandler. More

I got an appointment for an update of PGM-FI software. The letter I received about this said it is a 15 minute procedure. When I got there i was told it would take at least 2 hours. I then said I would ne The letter I received about this said it is a 15 minute procedure. When I got there i was told it would take at least 2 hours. I then said I would need a ride home as I live about 10 miles away and have always done this for a long procedure. I was told I could get a ride home but not back. Well I was not going to sit around for 2 hours so I said I was leaving. I then went to the front desk and asked to see the manager. They said he would be right up but after waiting for 15 minutes I just left. Bottom line I should have been told it take over 2 hours to do this service before I brought the SUV in not 15 minutes. One should be able to get round trip car service not one way and a service manager should be able to get to the front desk within 15 minutes. I have been a customer ever since this establishment opened and have always been satisfied with the service but not this time. Now I have to renew my registration and will need to have this update completed before the state will do that. Disappointed customer! More

Scott (service dept) was great. He got my car thru service and then on to the body shop for some paint repair (which turned out perfect). Thanks, Scott. Gene He got my car thru service and then on to the body shop for some paint repair (which turned out perfect). Thanks, Scott. Gene More

Easy and quick to make appointment online. Friendly and efficient staff. Clean and organized facility. Friendly and efficient staff. Clean and organized facility. More

I brought my car in for service yesterday, had the best service advisor Jim Doan, honest, friendly, professional and knowledgeable and he kept me updated on when car would be ready. Thank you for the great service advisor Jim Doan, honest, friendly, professional and knowledgeable and he kept me updated on when car would be ready. Thank you for the great service! More

Been a customer since1995. Automation has continued to do things right. Thank you Mike for taking care of my service needs! Good job! Automation has continued to do things right. Thank you Mike for taking care of my service needs! Good job! More