AutoNation Honda Chandler

The service dept was very upfront with what my Accord needed. When we came in to pickup the vehicle there was no surprises. needed. When we came in to pickup the vehicle there was no surprises. More

My experience at this Dealership was alright. My rep was fairly new. When she initially checked my car in, she was very pleasant, and thorough. She thought that I still had a free oil change, and My rep was fairly new. When she initially checked my car in, she was very pleasant, and thorough. She thought that I still had a free oil change, and I had also requested that my cabin air filter be changed as well. I assume that when I make an appointment, that I should be in and out within an hour, for the time it would have taken for these two services to be done. After two and a half hours, my car was finally done. The rep was apologetic, and I received one of my scheduled services at no charge. More

I love Honda and the only reason I didn't give them a 5 this time is because I wasn't kept informed of my wait time, like I usually am. The staff is very professional and courteous and I have a lot of conf this time is because I wasn't kept informed of my wait time, like I usually am. The staff is very professional and courteous and I have a lot of confidence in their work. More

Staff very courteous and helpful. Work was done quickly. Felt informed and comfortable during the process Work was done quickly. Felt informed and comfortable during the process More

Staff very courteous and helpful. Work was done quickly. Felt informed and comfortable during the process Work was done quickly. Felt informed and comfortable during the process More

As always everyone was very friendly and helpful. I know I'll be treated right and the service will be done correctly and completely the first time. I know I'll be treated right and the service will be done correctly and completely the first time. More

Amazing experiance from the very begining. Marcos was our sales guy, he scheduled an appointment for us, no preasure, answered all the questions, follow up each time. Five star service! Marcos was our sales guy, he scheduled an appointment for us, no preasure, answered all the questions, follow up each time. Five star service! More

Long wait, but David was there every step of the way keeping me updated! Awesome! keeping me updated! Awesome! More

We made an appointment this Saturday for an oil change. We got here. The service rep is rude and wants to sell us a list of services we don't really need. We spent 40 mins and explained that we only want We got here. The service rep is rude and wants to sell us a list of services we don't really need. We spent 40 mins and explained that we only want to do oil change per the car service reminder schedule reminded us for. He rejected us and cancelled the appointment. We wasted our value time during the busy weekend and end up without the service. The service rep behavior is unacceptable and destroyed our trust with them after 2 Honda cars life time service with this dealer. I am very disappointed with this dealer after so many's trust and sending business with them. More

Service rep is rude and only interested to sell us more services that we don't need. We schedule an oil change appointment. called and confirmed during the week. When we arrived at the dealer, waited for services that we don't need. We schedule an oil change appointment. called and confirmed during the week. When we arrived at the dealer, waited for long time on Saturday. The service rep want us to do a list of services that is not on the car service reminder. We explained and insisted that we only need the oil change. They person declined to service us afterwards. We wasted our value time with family and friends on Saturday and end up without the promised services. After many years trust and 2 cars with this dealer for purchase and many services done. We are very disappointed with the service received. More