AutoNation Honda Chandler

Very informative and polite service from rep. I would recommend. I feel no pressure everytime. I would recommend. I feel no pressure everytime. More

Service Advisor Mike Culbertson was professional, courteous, and completed everything as promised. He is a service pro who knows his business well. He was not pushy, didn't rush me when asking questi courteous, and completed everything as promised. He is a service pro who knows his business well. He was not pushy, didn't rush me when asking questions, and provided valuable information. Thank you, Mike, for making it a great experience, you are an asset to your profession and to AutoNation Honda Chandler. More

The dealer was great in granting my request for an oil change. Scheduling and explaining what was most necessary for service of my vehicle was very helpful. change. Scheduling and explaining what was most necessary for service of my vehicle was very helpful. More

We brought our HRV in for service on 5/19/23 for warranty service. Our advisor was Lucas Nesler. Lucas provided excellent service as he was transparent throughout the process, and was able to get us in and service. Our advisor was Lucas Nesler. Lucas provided excellent service as he was transparent throughout the process, and was able to get us in and out within half day. Autonation Honda Chandler will always get a recommendation from me! More

Shannon Key is an excellent advisor and I enjoyed working with her. She explained everything that was being done to my Passport and was up front with the costs, which I really appreciated! with her. She explained everything that was being done to my Passport and was up front with the costs, which I really appreciated! More

I trust auto nation Honda service department in Filvert AZ. When you trust someone, you don’t go anywhere else! AZ. When you trust someone, you don’t go anywhere else! More

I was astounded by the service I recived. From the first call that I made to my last I recived really beautiful customer service. I really appreciate all of your hard work. Really!! From the first call that I made to my last I recived really beautiful customer service. I really appreciate all of your hard work. Really!! More

Service writer tried to tell me that a set of new tires and alignment would fix my driver assist which I just paid 295 to calibrate. Then the service manager agreed with me that it should not impact but and alignment would fix my driver assist which I just paid 295 to calibrate. Then the service manager agreed with me that it should not impact but proceeded to tell me that my car does not have driver assist, but only cruise control. Funny, my vehicle settings specifically say "Driver Assist Settings." Cruise control is a separate function but works in conjunction with driver assist. It would be nice if the people servicing your vehicle actually knew the vehicles and what they are talking about. So after being without my car for an entire day and driving 70 miles round trip to pick it up, there was no change in my driver assist. The vehicle image that is supposed to appear with the lines for choosing the number of car lengths you wish to be from the car in front, still did not appear or work. The car was still in Cruise Mode only. Trying to explain this to a service writer and manager was exhausting. To have the audacity to tell me that spending an additional almost $1100 on tires and an alignment would fix a problem that was clearly computer/sensor/camera related was insulting. Needless to say, my car is still there. So I am now without a vehicle for 2 or more days with another 70 mile round trip to retrieve it with no guarantee that it will be fixed. God only knows what that will cost. More

Mike was very personable and a pleasure to work with. He got me a quote and the service ended up being exactly that amount. His communication was flawless, too. I worried about excessive cost and games He got me a quote and the service ended up being exactly that amount. His communication was flawless, too. I worried about excessive cost and games when going to a dealership, but Mike at Autonation treated me with respect and transparency. I recommend asking for him. He is in office #1 (appropriate) when you pull up. More

The service advisor is always fantastic. The work is always done properly and as promised. The work is always done properly and as promised. More