AutoNation Honda Chandler

Jeff Burrell was very helpful and it didn't feel like I was forced to make a decision right away when we visited the dealership. They were honest and the negotiation went smooth. was forced to make a decision right away when we visited the dealership. They were honest and the negotiation went smooth. More

Working with this dealership was easy and enjoyable. Our sales associate (Ash) was honest and helpful. Our sales associate (Ash) was honest and helpful. More

Brought my car in for an oil change. Quick service and reasonable price for this visit. Quick service and reasonable price for this visit. More

The service dept was very upfront with what my Accord needed. When we came in to pickup the vehicle there was no surprises. needed. When we came in to pickup the vehicle there was no surprises. More

I love Honda and the only reason I didn't give them a 5 this time is because I wasn't kept informed of my wait time, like I usually am. The staff is very professional and courteous and I have a lot of conf this time is because I wasn't kept informed of my wait time, like I usually am. The staff is very professional and courteous and I have a lot of confidence in their work. More

Service rep is rude and only interested to sell us more services that we don't need. We schedule an oil change appointment. called and confirmed during the week. When we arrived at the dealer, waited for services that we don't need. We schedule an oil change appointment. called and confirmed during the week. When we arrived at the dealer, waited for long time on Saturday. The service rep want us to do a list of services that is not on the car service reminder. We explained and insisted that we only need the oil change. They person declined to service us afterwards. We wasted our value time with family and friends on Saturday and end up without the promised services. After many years trust and 2 cars with this dealer for purchase and many services done. We are very disappointed with the service received. More

We made an appointment this Saturday for an oil change. We got here. The service rep is rude and wants to sell us a list of services we don't really need. We spent 40 mins and explained that we only want We got here. The service rep is rude and wants to sell us a list of services we don't really need. We spent 40 mins and explained that we only want to do oil change per the car service reminder schedule reminded us for. He rejected us and cancelled the appointment. We wasted our value time during the busy weekend and end up without the service. The service rep behavior is unacceptable and destroyed our trust with them after 2 Honda cars life time service with this dealer. I am very disappointed with this dealer after so many's trust and sending business with them. More

It is difficult to rate a dealership that made me wait in the lobby for more than 5 hours to get the add-ons added after original purchase order removed, somewhat of an appropriate trade-in value, and the Ho the lobby for more than 5 hours to get the add-ons added after original purchase order removed, somewhat of an appropriate trade-in value, and the Honda APR interest rate incentive. Then another hour in the finance office. I sat and waited about an hour between each 'negotiation', which felt like a negotiation tactic. I originally selected Autonation Honda because of the clarity of what I thought was an upfront and transparent price. I did get a price (eventually) that I was comfortable with and I appreciated my sales representative, which is why I didn't rate it lower. I don't know if I would buy from them again when I know someone that just purchased the same vehicle at Tempe Honda and drove off the lot in less than one hour. More

As always everyone was very friendly and helpful. I know I'll be treated right and the service will be done correctly and completely the first time. I know I'll be treated right and the service will be done correctly and completely the first time. More

Staff very courteous and helpful. Work was done quickly. Felt informed and comfortable during the process Work was done quickly. Felt informed and comfortable during the process More