AutoNation Honda Chandler

Service rep handled and fully explained what needed to be done and reviewed findings after maintenance work completed. Very satisfied with service department done and reviewed findings after maintenance work completed. Very satisfied with service department More

The service advisor seemed to be just walking through the motions. Did not appear interested and spent more time talking to other workers than the customer. Brought the CR-V in for my mother and was waiting motions. Did not appear interested and spent more time talking to other workers than the customer. Brought the CR-V in for my mother and was waiting for the vehicle. The service writer forgot that I was there and called my Mom at home and she told him that her son was there waiting and would make all decisions. He told me that he forgot. More

As always the service is excellent, the employees friendly and helpful. It's the place I trust! friendly and helpful. It's the place I trust! More

The agent was polite and efficient, The work was finished on time and completed excellently. on time and completed excellently. More

Took car in to fix two sliding doors… Paid $1000 and one of the doors is still not working. of the doors is still not working. More

Service representative was very courteous and professional in his communication with me. Took the time to evaluate my issues and provided exceptional recommendations. professional in his communication with me. Took the time to evaluate my issues and provided exceptional recommendations. More

I am always so pleased to drive my car in for repairs and known that they are completely and professionally completed. Happy days!! known that they are completely and professionally completed. Happy days!! More

I give my service advisor 5 stars. However, I give the company in general maybe 1 or 2. I say this because of several things. The first time I called, I did not have my recall notice i However, I give the company in general maybe 1 or 2. I say this because of several things. The first time I called, I did not have my recall notice in front of me and was unable to explain to the obviously irritated woman who answered the phone what I needed done outside of my oil change. She claims to have looked up my vehicle and said there were no recalls on my particular model. I told her I got a notice in the mail about it, and she said , " they send out those notices all the time for no reason." xxx??? I called a second time to schedule another appointment for the recall issue. This super friendly, helpful young lady found the reason immediately. However, they couldn't do it on the day that I and my ride home n back had both off from work. I called back one hour later with another date, but I could not get through. I kept getting a recording saying they are sorry, but due to the high volume of calls, I need to schedule online or leave a message, where someone will get back to me in 1-2 days. I went online to schedule, and it said if it's a recall issue, you CANNOT schedule online, you must call. So, I called and called and called and called and called and called and called, only to get the same recording that they are experiencing higher than normal amount of calls. I do not believe that all of a sudden, from mid morning all the way to closing time that this one service department is getting so many calls that you cannot get through for an entire day. TOTAL xx! Will most likely be looking elsewhere for my service needs. More

My service advisor, Thomas H, is so helpful with my service updates to our Honda Odyssey. service updates to our Honda Odyssey. More

This has been my primary service location for the life of my car. My most recent visit was superb. The service tech set good expectations for the setup time (this was an emergency maintenance visit and was u my car. My most recent visit was superb. The service tech set good expectations for the setup time (this was an emergency maintenance visit and was unscheduled at first) and went above and beyond to perform the work much faster than anticipated. The waiting area and kitchen facilities were in good shape. More