AutoNation Honda Chandler

I was promptly greeted and was checked in got service within 5 minutes of arrival. The service was an hour and a friendly checkout. within 5 minutes of arrival. The service was an hour and a friendly checkout. More

No happy with the handling of my complaint. Car had bad battery but refused to make it good. Car had bad battery but refused to make it good. More

Professional & explained the problem with my car. Said what needed to be done . And said the approximate time that it would be finished.Matt & Scott are very nice. Said what needed to be done . And said the approximate time that it would be finished.Matt & Scott are very nice. More

This was my first service appointment, and it went very well. Lucas was very polite and helpful. well. Lucas was very polite and helpful. More

Brian Pocius is super helpful at autonation honda. He answered all my questions without complaint thank you Brian! He answered all my questions without complaint thank you Brian! More

Exceptional service advisor! ! Brandon was professional, polite, and took very good care of us during our service visit. Thanks!!! ! Brandon was professional, polite, and took very good care of us during our service visit. Thanks!!! More

Service Rep (Michael) was professional and addressed all of my questions. Pleasant, friendly, and helpful of my questions. Pleasant, friendly, and helpful More

Absolutely worst communication through out the purchase process!!! I was an out of state, cash buyer and I had to hound them every step of they way, and I mean for almost 2 months! Calls, and no return ca process!!! I was an out of state, cash buyer and I had to hound them every step of they way, and I mean for almost 2 months! Calls, and no return call. Way to much to complain about to even write down. They left loose ends that were their responsibility. They did not take care of paperwork properly and now dropped it in my lap to take care of. I am a mother and home school 5 young children as well as run a personal business, I do not have time to hound the dealership for 2 months! DO NOT BUY FROM IF YOU ARE AN OUT OF STATE PURCHASER! More

My experience was a little different than most because when you've been in the service industry you expect the best of service no matter where you go. I'm a single father and I brought my daughter's car when you've been in the service industry you expect the best of service no matter where you go. I'm a single father and I brought my daughter's car in for routine check engine light. I had already replaced most mechanical parts myself. On entry, the service was great, very attentive, very responsive and so on. Even after diagnostics was ran, codes cleared I was to pick up my car low cost, service done, out the door, right? In fact, I asked the service rep are they sure that was all that was needed. They even took care of a recall issue with the airbag. Then the dreaded call we all hate to get when everything looks too good to be true. I received a call saying that the check engine light was still coming on. Now stop here, we all make mistakes and some things you can overlook, but here is the kicker. The part I needed (a control module) would not only cost me $1200 dollars (that you can find online by the way for $50), but also that came along with a 3-hour service fee (that only took 5 mins to change out on you tube). Now when you get this news and it's your kids, we will pay anything and everything to get them back on the road. Oh, by the way, the part was on back order, that old supply chain issue, got to love it! Honestly if it was not on back order, I would have trusted the diagnostics and paid for the part and service, right? The question is would you have too? Now due diligence is very important, especially in my line of work. If I get the service or issue wrong, it can cost me dearly. Well long story short I never had to buy or replace the control module. The car needed to go through a proper drive cycle, and I was told that the technician had done this. So, by taking my time and figuring out the issue, I saved myself $1700. I only ask that if you want my service, then please cross your t's and dot your i's. Great service equals great returns in my book. My only thought is, how many other people have had the wrong diagnosis and paid the cost? More

Fast and very professional. From the time we pulled in to the time we pulled out. Well done to all the folks who did this. Thanks again From the time we pulled in to the time we pulled out. Well done to all the folks who did this. Thanks again More