AutoNation Honda Chandler

I take my vehicle to Honda for maintenance because they inspect your brakes, fluids, tires, belts, etc. This lets me know what's needed. However, since the pandemic, I think some things have slackened off. inspect your brakes, fluids, tires, belts, etc. This lets me know what's needed. However, since the pandemic, I think some things have slackened off. We arrived on time for our appointment and was told our advisor was not there, but we would be re-assigned to another advisor. We waited 20 minutes by the car as various advisors walked by. My husband finally stopped someone and asked for help, and was told they were helping other customers and someone was coming shortly. After 10 more minutes, an advisor came and took our information. We waited 2 hours in the lounge for an oil change and filter replacement. Many people were complaining about their long wait times. Our advisor was friendly and went over everything at the end of our wait. For Honda maintenance I recommend the dealership since the mechanics are experienced on Honda vehicles, but for miscellaneous small stuff like oil changes, a smaller, quicker shop might be quicker and cheaper. More

Met me on time covered all work I requested explained FOC services and how long to expect. services and how long to expect. More

The buying experience at Autonation Honda was actually a great one. I had a great salesman, (Monti in internet sales) and I never felt pressured. I appreciate that they gave me an out the door price and did great one. I had a great salesman, (Monti in internet sales) and I never felt pressured. I appreciate that they gave me an out the door price and didn't try to tack on a bunch of junk fees. I have bought 2 cars from Autonation and Monti and both times was a good experience. I would recommend both of them to anyone looking for a new or used car. I am also incredibly happy with my beautiful Ridgeline. Definitely 5 stars!! Thanks again Monti More

Above & Beyond great Service! It was truly appreciated that Scott did everything he could do to keep the cost down on this service. He gave me 4 tires at the cost of 3 and windshi It was truly appreciated that Scott did everything he could do to keep the cost down on this service. He gave me 4 tires at the cost of 3 and windshield wipers were replaced. Also I requested for the car to be detailed. When I had to return the next day because they could not finish the detailing, I was not charged for detailing the interior. They did a beautiful job inside and out! More

Scott is always very helpful in keeping me informed on any service my Honda may need done and any service that is needed is done in a timely manner. any service my Honda may need done and any service that is needed is done in a timely manner. More

I only get maintenance done there because my car had a maintenance package that paid for oil changes, but now that I've used that up, I will probably get my maintenance done at Firestone Tires near my hou maintenance package that paid for oil changes, but now that I've used that up, I will probably get my maintenance done at Firestone Tires near my house. The only issue I have is that they are really slow. It took two hours to get my oil changed. A week ago, I needed a new tire and went to Firestone. It took them 25 minutes. I didn't even have an appointment, but at Honda, I always have an appointment and it doesn't matter. At Firestone, my oil is changed in less than 45 minutes. More

Scott Fort is honest and works hard. Getting my car fixed has never been so easy. Getting my car fixed has never been so easy. More

I felt very welcome by the Honda representative, he was clear in his communication and with an excellent attitude for a customer service clear in his communication and with an excellent attitude for a customer service More

Zach Podrey was my service advisor for recent work on my Civic. He was friendly, knowledgeable, and got my car back to me on time, as promised. Civic. He was friendly, knowledgeable, and got my car back to me on time, as promised. More

Brian was excellent! Great Service! Timely service and I felt that Brian was on top of things. Great Service! Timely service and I felt that Brian was on top of things. More