AutoNation Honda Chandler

Communicated estimated time when checked in and was accurate estimate. Easy to schedule appointment . Updated via text where car was in service accurate estimate. Easy to schedule appointment . Updated via text where car was in service More

Short-notice visit because of dying battery and associated brake problems. They squeezed me in at 7:00 the next morning even though I called late afternoon the day before, and was able to do a nigh associated brake problems. They squeezed me in at 7:00 the next morning even though I called late afternoon the day before, and was able to do a night drop. Car fixed quickly, no issues. Happy with work. More

Our car purchase at AutoNation Honda was a great, no-pressure experience! I highly recommend them for your next vehicle purchase! no-pressure experience! I highly recommend them for your next vehicle purchase! More

Had a great buying experience with salesman, Dan Kobylinski. Listened to our needs and provided great service. 10 out of 10! Kobylinski. Listened to our needs and provided great service. 10 out of 10! More

Tom Hathaway did an amazing job with his customer service and communication. He is truly dedicated to service. and communication. He is truly dedicated to service. More

Highly skilled service and excellent communication from drop off to pickup, including any major decisions to be made drop off to pickup, including any major decisions to be made More

Our experiences with AutoNation Honda Chandler have been consistently disappointing. We live 45 minutes away and have four kids, so getting to the dealership is difficult, yet we’ve made the trip whenever p consistently disappointing. We live 45 minutes away and have four kids, so getting to the dealership is difficult, yet we’ve made the trip whenever possible. When we can’t, we take our car to reputable shops closer to home for basic services like oil changes. Each time we return, we’re assigned a different service advisor. At first, we assumed this meant high staff turnover and hoped a new person might lead to a better experience. Unfortunately, the issues have remained the same, regardless of who helps us. During our most recent visit, the service rep made my wife feel guilty for not having every service completed at the dealership. When she presented a coupon for an oil change, the rep responded, “So is this the only reason you’re bringing your car here now?”—an unprofessional and unnecessary comment. She was also questioned repeatedly about where the car had been serviced, even though it was later found that this information was available through Carfax. We approved certain services, but the final bill was about $50 higher than what we authorized, with no explanation or request for approval. The invoice suggested the added cost was for a radiator cap, which was never discussed. Overall, the lack of transparency, poor communication, and dismissive treatment have made each visit worse than the last. We hope the dealership takes this feedback seriously and works to improve its customer service. More

Very friendly, no pressure, they never call or text you to death. They show you the car, they show you the numbers and they leave you alone to make a decision. Will definitely do business with them again to death. They show you the car, they show you the numbers and they leave you alone to make a decision. Will definitely do business with them again. More

Consistent service at this dealership. I like how staff approaches your car and calls your service advisor. Scott Fort is a fantastic service advisor. He takes his time with his customers I like how staff approaches your car and calls your service advisor. Scott Fort is a fantastic service advisor. He takes his time with his customers explaining the work and is very helpful answering any questions. More

It’s exceptionally good in terms of services and it produces excellent quality Honda cars produces excellent quality Honda cars More