AutoNation Honda Chandler

I just bought a used S2000 two months ago and my A/C stopped working. I took it in and there was a crack and the system was contaminated. The whole system had to be replaced, at a substantial cost to th stopped working. I took it in and there was a crack and the system was contaminated. The whole system had to be replaced, at a substantial cost to the dealership. I know it was covered, but there was no attempt to sidestep the issue. Nick returned my calls in a timely manner and when one of the parts was damaged in shipping, another was overnighted. There was an apology, but no excuses. Nick's not even the shipper! I called a few days later to ask about how it was running and if it was normal to "cycle on and off", he asked a tech and called me back saying it was normal. Nick has been great to work with an I will request him going forward. More

I love this dealership! The staff is friendly and they do fantastic service work! I am an owner of 2001 Honda Accord and would not take my vehicle anywhere else! I would recommend this dealership to all of m fantastic service work! I am an owner of 2001 Honda Accord and would not take my vehicle anywhere else! I would recommend this dealership to all of my Honda owning friends! Thank you SanTan Honda! More

We have always had great service and have been bringing our vehicles to your dealership since it opened at the new location. Nick has been a tremendous service advisor to work with and hope he will be the our vehicles to your dealership since it opened at the new location. Nick has been a tremendous service advisor to work with and hope he will be there for many years. He is always helpful and goes above and beyond his duties to make it a pleasant experience and getting the car in and out as quickly as possible. If Nick is not available then Sam Frick has stepped in and also has been a pleasure to work with. Thank you for continuing to provide excellent service and communication. Judy & Mike More

I purchased my new 2006 Civic from this dealership before it moved south to it's current location. I have stayed with this dealership and won't have my Honda serviced at any other location due to the honesty it moved south to it's current location. I have stayed with this dealership and won't have my Honda serviced at any other location due to the honesty, courtesy and fairness I have come to rely on and know I will receive each and every time. This says alot when you realize it is over 80 miles round trip from my house to San Tan Honda every time I take my car in for service. Thank you, Bob Schmid More

I was very pleased with the time I spent at SanTan Honda. My oil change was done in a very timely manner and everyone was very helpful. My service specialist was very knowledgeable and asked if I had any o My oil change was done in a very timely manner and everyone was very helpful. My service specialist was very knowledgeable and asked if I had any other questions at that time. He explained how to reset the oil percent back to 100% after an oil change. I received a complimentary car wash also which was very nice. More

We bought our last three cars at SanTan Honda because they absolutely gave us the best price with no tricks or gimmicks. They do the same in the service area. We are always greeted promptly, they check t they absolutely gave us the best price with no tricks or gimmicks. They do the same in the service area. We are always greeted promptly, they check the car over, have a GREAT waiting room, always wash it, and are fair with the cost. A specific example of why I go there for routine service is as simple as the oil change; they clean the excess oil off before giving us back our cars and we never have any drips like we have experienced at other service facilities. More

Jorge greeted us immediately as we parked in the express service. He was polite and professional. I explained what I wanted done. He gave us a time frame of 90 minutes and showed us where the customer loung service. He was polite and professional. I explained what I wanted done. He gave us a time frame of 90 minutes and showed us where the customer lounge was. The vehicle was done sonner that the time quoted, he came and got us, took us to the cashier and then to our vehicle. I was very pleased with our visit. More

I brought my 2006 Ridgeline in due to finding an oil puddle in my garage. Since Santan Honda Serviced my vehicle for everything since I bought it, I thought maybe my last oil change had a plug that wasn puddle in my garage. Since Santan Honda Serviced my vehicle for everything since I bought it, I thought maybe my last oil change had a plug that wasn't tightened or the filter was loose. Steve Cyman met me at the door and remembered me from the last time he helped me. (10,000 faces ago). He took the car in the back and promptly came back about 20 minutes later to tell me that it wasn't the plug or filter, it was a problem somewhere between the engine and the transmission. Long story short, it was a bad rear main seal, and a bad torque converter seal. Steve, keep in contact with me everyday, I had the car there for 5 days. He keep me posted and went to bat for me!!!..my Ridgeline was 45 days out of warranty (5 year/60,000) but 18,000 under the 60,000 (42,500 miles)..Steve, contacted the factory and was able to get Honda care to pick up the cost for this repair, which would have cost me probably about $1,200.00+...I almost cried I was so happy!...he was magnificent throughout the whole process. He has really reaffirmed my sense of confidence with Santan Honda the dealership!!..as for my Ridgeline, I think I got a lemon!!!..I've had this car for a little over 5 years, bought it new from my Friends at Santan Honda. I've used Amsoil 5W-30 in this thing since new. Babied it!!I've had the AC worked on 3 times(I always turn on the AC after I start the truck, and off on the AC before I turn the truck off), the CV bushings leaked, the battery replaced twice, the rear main seal, and the torque converter seals have gone bad! all with only 42,500 miles..I can't wait to see what the next 42,500 miles has in store for me! If it makes it!..I'm sure I'll be in for a real treat!!(sarcasm) ...This truck scares me now!..But Santan Honda, I'll keep coming back as long as I have my ridgeline. I'll keep coming back probably until a throw a rod!!..who knows, with this truck, I'll probably see Steve next week....thanks More

SanTan Honda has excellent service quality. I feel very much welcome with their customer friendly staff giving full explanation about service and charges. The customer is treated with great respect and dig much welcome with their customer friendly staff giving full explanation about service and charges. The customer is treated with great respect and dignity. I enjoy going to Chandler all the way from Scottsdale for that. More

The problem I brought my car in for was taken care of. The attitude and helpfulness of the service rep was very pleasant and he explained all in detail. The fact that the work was covered under warranty The attitude and helpfulness of the service rep was very pleasant and he explained all in detail. The fact that the work was covered under warranty made it even better. He also pointed out work that I will need to have done regarding filters, etc., on my next visit. More