AutoNation Honda Chandler - Service Center

Kyle Milnes is an amazing service advisor helped so much with our 2016 civic that had a AC system problem. He listened to our concerns and answered our questions. Also just had my 2025 civic hybrid in for with our 2016 civic that had a AC system problem. He listened to our concerns and answered our questions. Also just had my 2025 civic hybrid in for its first service and again fantastic customer service. Thank you Kyle for going above and beyond helping us out. More

Helpful what I need maintance on my car. Used coupon for discount! Guy was friendly! Used coupon for discount! Guy was friendly! More

Provides great customer service. Check out was thorough and quick. Reggie was an excellent customer representative. Check out was thorough and quick. Reggie was an excellent customer representative. More

I brought my CRV in on Tuesday to fix the brake lights which were stuck on. They discovered that there was a coolant leak (which they grossly overcharged for) as well and I said they could keep it overnig which were stuck on. They discovered that there was a coolant leak (which they grossly overcharged for) as well and I said they could keep it overnight to fix. The next day (Wednesday) I texted around noon asking for a status update. No response. I came in the morning of Thursday and they said my advisor had called out sick and it wasn’t finished. While I understand that these things happen, there was zero communication and NO apology given to me over this inconvenience. I was not offered a rental car or anything despite the fact that they were unexpectedly keeping my car for an extra day. I ended up having to drive my dad to work and take his truck, and he had to figure out a ride between the two places he works. I was finally contacted this afternoon that my car was done. I came to pick it up and when they finally got it to me, the check engine light was on. This light was not on when I dropped my car off on Tuesday. It took me almost 15 minutes of waiting to get to bring this up with my new advisor as he was not in his office. I am currently sitting and waiting for my check engine light to be reviewed. I am extremely disappointed by the lack of communication and poor customer service. This has not just inconvenienced me, but my family as well, and I am still waiting to hear that Honda actually feels some sort of remorse for this. More

Reginald did a great job! He was very nice! He explained the process and he kept me informed of any maintenance I might need on my car and did a great walk through on services He was very nice! He explained the process and he kept me informed of any maintenance I might need on my car and did a great walk through on services done upon pick up. Great customer service! More

Auto Nation Honda provided excellent service today. When I called to schedule an appointment I was able to get in the same day. The service was completed in a timely manner. When I called to schedule an appointment I was able to get in the same day. The service was completed in a timely manner. More