AutoNation Honda Chandler - Service Center
Chandler, AZ
3,177 Reviews of AutoNation Honda Chandler - Service Center
Tim took care of my auto recall appointment! He was so friendly and checked in with me to tell me how much longer it would take. He even helped me with my GPS volume control that I hadn’t been a He was so friendly and checked in with me to tell me how much longer it would take. He even helped me with my GPS volume control that I hadn’t been able to turn on ! More
Great service! And knowledgeable service advisor. Thanks to scott on window 2 for taking care of my car he was so helpful to me to follow up all my service needs. And knowledgeable service advisor. Thanks to scott on window 2 for taking care of my car he was so helpful to me to follow up all my service needs. More
My experience at AutoNation Honda Chandler with service advisor Jordan Palazzetti was very disappointing. After leaving my car for more than 5 hours, I received no receipt, had my oil overfilled by at leas advisor Jordan Palazzetti was very disappointing. After leaving my car for more than 5 hours, I received no receipt, had my oil overfilled by at least a quart, and a cheap aftermarket oil filter was installed instead of the Honda OEM part. The maintenance minder was not reset, and my locking lug nut was replaced with a mismatched, larger lug nut that was cross-threaded. Even more concerning, the physical key inside my key fob — which previously unlocked my door — now looks exactly the same but no longer works. Despite maintaining polite communication, the service manager ignored my calls and email. This experience was not only unprofessional and negligent but feels criminal, causing me to lose all trust in this dealership. Case Reference: American Honda Motor Co., Inc. Case #: 14585664 More
I received great service during my appointment this morning. My service advisor, Casey, was friendly, funny and made sure I was able to get my car serviced in a timely manner. He went above and beyond morning. My service advisor, Casey, was friendly, funny and made sure I was able to get my car serviced in a timely manner. He went above and beyond and I’m very grateful for his help. More