AutoNation Honda Chandler - Service Center

After having my car seen by others honda found the issue. Thank you! Hopefully nothing else Thank you! Hopefully nothing else More

Great customer service! I really appreciate the short time I had to wait. A little disappointed that my car was not wash. I noticed they were short staffed, but I think the I really appreciate the short time I had to wait. A little disappointed that my car was not wash. I noticed they were short staffed, but I think they could have wash my car. More

Able to schedule quickly and checking in could not have been easier. Jordan was excellent in helping me navigate the services I needed. been easier. Jordan was excellent in helping me navigate the services I needed. More

Service was very great. Recommended serious work to be done. Joseph was genuinely amazing, helpful ! Recommended serious work to be done. Joseph was genuinely amazing, helpful ! More

Michael Culbertson is my Service Advisor and he is extremely knowledgeable and very helpful to me when it comes to servicing my Honda CRV. He takes care of my car and me and that’s why my car has last extremely knowledgeable and very helpful to me when it comes to servicing my Honda CRV. He takes care of my car and me and that’s why my car has lasted 6 years and counting. I always ask for Michael every time I get my car serviced because I know he won’t steer me in the wrong direction. Excellent customer service. More

Great Customer Service and Response time. They changed out my dead battery with no appointment and had me on my way within an hour They changed out my dead battery with no appointment and had me on my way within an hour More

Kyle Milnes is an amazing service advisor helped so much with our 2016 civic that had a AC system problem. He listened to our concerns and answered our questions. Also just had my 2025 civic hybrid in for with our 2016 civic that had a AC system problem. He listened to our concerns and answered our questions. Also just had my 2025 civic hybrid in for its first service and again fantastic customer service. Thank you Kyle for going above and beyond helping us out. More

Helpful what I need maintance on my car. Used coupon for discount! Guy was friendly! Used coupon for discount! Guy was friendly! More

Provides great customer service. Check out was thorough and quick. Reggie was an excellent customer representative. Check out was thorough and quick. Reggie was an excellent customer representative. More

I brought my CRV in on Tuesday to fix the brake lights which were stuck on. They discovered that there was a coolant leak (which they grossly overcharged for) as well and I said they could keep it overnig which were stuck on. They discovered that there was a coolant leak (which they grossly overcharged for) as well and I said they could keep it overnight to fix. The next day (Wednesday) I texted around noon asking for a status update. No response. I came in the morning of Thursday and they said my advisor had called out sick and it wasn’t finished. While I understand that these things happen, there was zero communication and NO apology given to me over this inconvenience. I was not offered a rental car or anything despite the fact that they were unexpectedly keeping my car for an extra day. I ended up having to drive my dad to work and take his truck, and he had to figure out a ride between the two places he works. I was finally contacted this afternoon that my car was done. I came to pick it up and when they finally got it to me, the check engine light was on. This light was not on when I dropped my car off on Tuesday. It took me almost 15 minutes of waiting to get to bring this up with my new advisor as he was not in his office. I am currently sitting and waiting for my check engine light to be reviewed. I am extremely disappointed by the lack of communication and poor customer service. This has not just inconvenienced me, but my family as well, and I am still waiting to hear that Honda actually feels some sort of remorse for this. More