AutoNation Honda Chandler - Service Center

Honda Chandler is an excellent dealership. I feel like they are trustworthy and loyal. I have purchased 3 vehicles from them throughout the years and get the best deals without price gouging a I feel like they are trustworthy and loyal. I have purchased 3 vehicles from them throughout the years and get the best deals without price gouging and tricks. Their service department is excellent as well. Thomas, my service advisor, takes good care of my vehicle so I have no worries and feel safe. More

I enjoy getting my vehicle serviced, no issues or delays experienced. I would recommend their team for your service needs. experienced. I would recommend their team for your service needs. More

I continue bringing my car here because it’s where I purchased it, but the service experience has been consistently frustrating. Every time I bring it in, I struggle to get in touch with a service advis purchased it, but the service experience has been consistently frustrating. Every time I bring it in, I struggle to get in touch with a service advisor. I’m told someone will call me back, but I never receive a follow-up. To add to that, I’m asked to complete a survey after my visit yet I'm also told to skip it unless I plan to leave a perfect 5-star review, because anything less negatively affects the staff. That completely defeats the purpose of honest feedback. If surveys are only useful when they reflect perfection, how can customers voice real concerns or help the business improve? More

Pleasant, professional staff. Thanks again to Michael Culpertson. I hope i got his last name right. I know my car's in good hands with you! Thanks again to Michael Culpertson. I hope i got his last name right. I know my car's in good hands with you! More

Although I scheduled an appointment at the express service center. I still had to wait 2 hours for the service. It said it included a car wash but car was just as dirty when I left and the cost was mo service center. I still had to wait 2 hours for the service. It said it included a car wash but car was just as dirty when I left and the cost was more than the last time I had my oil change done. Will likely go someplace else next time. More

This Autonation Honda needs some help. I’ve been properly lied to and ripped off each time I’ve visited. Finally, yesterday was the first time I left them feeling like I didn’t get taken a I’ve been properly lied to and ripped off each time I’ve visited. Finally, yesterday was the first time I left them feeling like I didn’t get taken advantage of…they only got me for a new tire. More