AutoNation Honda Chandler - Service Center

Casey was very good. He really explained everything what’s need to get done in my car. Car is running better now. He really explained everything what’s need to get done in my car. Car is running better now. More

Great service! Casey the Service Advisor was helpful, explained everything clearly, and completed work quickly and professionally. Thanks! Casey the Service Advisor was helpful, explained everything clearly, and completed work quickly and professionally. Thanks! More

Fantastic service and communication. Excellent service representative. Courteous and quality attention to detail. I would highly recommend. Excellent service representative. Courteous and quality attention to detail. I would highly recommend. More

Excellent people and Service. I trust them completely. Mike and Steve do a great job. I trust them completely. Mike and Steve do a great job. More

As always, very good service from the dealership. Everyone was pleasant from the minute I pulled into the garage. David walked me through the whole experience and accurately predicted the cost and Everyone was pleasant from the minute I pulled into the garage. David walked me through the whole experience and accurately predicted the cost and timeline. More

The dealership was able to diagnose the car’s problem effectively. It sent videos of their conclusions which were very helpful. They then fixed it effectively. It sent videos of their conclusions which were very helpful. They then fixed it More

I have used AutoNation Honda in Chandler,AZ for over 5 years and have always received EXCELLENT service all the way from making the Servive appointment to completing the services ordered. A truly great ex years and have always received EXCELLENT service all the way from making the Servive appointment to completing the services ordered. A truly great experience. More

I had an appointment this morning at 8:40 for an oil change. I arrived at 8:30 and was told it would be 2-2 1/2 hrs. How is that possible for an oil change. I decided to have the shuttle take me back change. I arrived at 8:30 and was told it would be 2-2 1/2 hrs. How is that possible for an oil change. I decided to have the shuttle take me back home but at 9:45 a m I was still waiting for the shuttle. I decided at that time, I might as well stay at the shop as my car would be done in an hour or so. At 11 a m I was told there were still three cars ahead of me. I had another appointment at noon that I could not miss. I was assured I would be out in time. At 11:53 my car was finished. Over three hours of waiting for a simple oil change when I had an appointment is completely unacceptable. I was told they normally have eight technicians doing oil changes, but they're down to only three technicians. Wouldn't it be common sense to adjust the schedule accordingly, I left a message when I got home for the service drive manager and have not received a return call. I love my honda but the service department needs major improvements in time management. More