AutoNation Honda Chandler - Service Center
Chandler, AZ
3,076 Reviews of AutoNation Honda Chandler - Service Center
I was surprised by how quickly I could get an appointment, and the software update my car needed was completed very quickly. I had just enough time to sit and drink a cup of coffee! :-). Ashton appointment, and the software update my car needed was completed very quickly. I had just enough time to sit and drink a cup of coffee! :-). Ashton is always great and easy to work with! More
Customer service excellent! ! Quality of service and repairs outstanding!! No high-pressure tactics or shaming about missed recommended services. My 2014 Odyssey runs and feels l ! Quality of service and repairs outstanding!! No high-pressure tactics or shaming about missed recommended services. My 2014 Odyssey runs and feels like a new vehicle. Kyle M. was friendly, professional, and helpful. More
The service and communication was good. However they always offer complimentary car wash wash when checked in and for some reason they “forget” or “change mind” every single time. This h However they always offer complimentary car wash wash when checked in and for some reason they “forget” or “change mind” every single time. This happened three times in a row. Probably they need to stop offering (never asked for it, always “offered”) if they won’t do it…it does not make them look good. Other than that, I was satisfied with the service! More
Brought my wife's accord in for a warrant issue with 26k miles on it and the service rep tried to tell me that we need to spend close to $1k more on a complete change of all fluids, including transmission. miles on it and the service rep tried to tell me that we need to spend close to $1k more on a complete change of all fluids, including transmission. A car with only 26k miles is nowhere near being in need of any fluid changes except regular oil. Completely obserd! I reminded him that the manual does not recommend anywhere near this milage and he ignored me on that. If I didn't know any better, or if it would have been just my wife, he would have gotten away with this BS! How many others has he done the too?? More
I bring my vehicle here for recall work and every time they have been amazing! Michael Culbertson has managed the work for us and he’s been efficient, communicative and helpful. they have been amazing! Michael Culbertson has managed the work for us and he’s been efficient, communicative and helpful. More
This started as such a great experience. Mike realized that the original size for new tires was wrong - and moved to get the right tires. That where the positive experience stopped. After Mike realized that the original size for new tires was wrong - and moved to get the right tires. That where the positive experience stopped. After nearly 3 hours of waiting for two tires to be installed, I found out it took them 2 hours to determine they did not have two tires of the correct size. That meant they had to get one more tire and after nearly 3.5 hours, my car had two new tires. Horrible communication. This is why I typically use another venue for my car maintenance. I talked to another couple waiting nearly 6.5 hours for routine maintenance and tire alignment. More