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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.8
3,076 Reviews

3,076 Reviews of AutoNation Honda Chandler - Service Center

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June 06, 2023

Great communication. Great work. No better place to take your vehicle in my opinion. K More

by Golfnut1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 11, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

I was surprised by how quickly I could get an appointment, and the software update my car needed was completed very quickly. I had just enough time to sit and drink a cup of coffee! :-). Ashton More

by beckoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton
Jun 07, 2023 -

AutoNation Honda Chandler responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 05, 2023

Customer service excellent! ! Quality of service and repairs outstanding!! No high-pressure tactics or shaming about missed recommended services. My 2014 Odyssey runs and feels l More

by robinharris753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle M.
Jun 07, 2023 -

AutoNation Honda Chandler responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2023

The service and communication was good. However they always offer complimentary car wash wash when checked in and for some reason they “forget” or “change mind” every single time. This h More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Culbertson
Jun 06, 2023 -

AutoNation Honda Chandler responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

June 04, 2023

Brought my wife's accord in for a warrant issue with 26k miles on it and the service rep tried to tell me that we need to spend close to $1k more on a complete change of all fluids, including transmission. More

by Whiteeye39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont recall name
Jun 06, 2023 -

AutoNation Honda Chandler responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (480) 505-5186 to speak to our manager directly.

June 03, 2023

From start to finish the customer service was excellent. David was helping me out and went above and beyond for me. More

by Jessika Lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David nagel
Jun 06, 2023 -

AutoNation Honda Chandler responded

Hi Jessika, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2023

I bring my vehicle here for recall work and every time they have been amazing! Michael Culbertson has managed the work for us and he’s been efficient, communicative and helpful. More

by SEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Culbertson
Jun 06, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

This started as such a great experience. Mike realized that the original size for new tires was wrong - and moved to get the right tires. That where the positive experience stopped. After More

by saavikinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Culbertson
Jun 05, 2023 -

AutoNation Honda Chandler responded

Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 505-5186 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 02, 2023

We had our 2017 Odyssey in for maintenance and repair. The service we received was excellent and our advisor, Lucas, was fantastic to work with. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Jun 06, 2023 -

AutoNation Honda Chandler responded

Hi Pat, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Consistent quality service, no nonsense, no surprises, convenient and easy to work with to met my needs and schedule. More

by RCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Nesler
Jun 06, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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