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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.8
3,076 Reviews

3,076 Reviews of AutoNation Honda Chandler - Service Center

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May 25, 2023

Great service, no complaint, continue what has been done, can be cheaper though. Thank you More

by zetri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 29, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 24, 2023

Jordan was very informative and helpful in deciding what my car needed to have done today More

by val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan P
May 27, 2023 -

AutoNation Honda Chandler responded

Hi Val, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

we had no problems with the visit. as far as we know everything was done as we expected. More

by simpson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Doan
May 26, 2023 -

AutoNation Honda Chandler responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2023

excellent service for my oil change & top of the line customer service from my service advisor Jimmy Doan. my impression was service department has a very organized & thought out process of scheduling se More

by Honda Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Doan
May 26, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

Very informative and polite service from rep. I would recommend. I feel no pressure everytime. More

by Jdarathep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rep was in room 10. She was great.
May 26, 2023 -

AutoNation Honda Chandler responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.

May 23, 2023

Jordan Palazzetti was my service advisor when I brought my 2018 Honda CR-V in for service on 5/20. He was provided excellent service and my wait was shorter than expected! More

by tparker752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Palazzetti
May 26, 2023 -

AutoNation Honda Chandler responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

Service Advisor Mike Culbertson was professional, courteous, and completed everything as promised. He is a service pro who knows his business well. He was not pushy, didn't rush me when asking questi More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Culbertson
May 23, 2023 -

MG responded

AutoNation Honda Chandler Service Advisor Mike Culbertson was professional, courteous, and completed everything as promised. He is a service pro who knows his business well. He was not pushy, didn't rush me when asking questions, and provided valuable information. Thank you, Mike, for making it a great experience, you are an asset to your profession and to AutoNation Honda Chandler.

May 29, 2023 -

AutoNation Honda Chandler responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 22, 2023

Shannon Key is an excellent advisor and I enjoyed working with her. She explained everything that was being done to my Passport and was up front with the costs, which I really appreciated! More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Key
May 26, 2023 -

AutoNation Honda Chandler responded

Kara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 22, 2023

The dealer was great in granting my request for an oil change. Scheduling and explaining what was most necessary for service of my vehicle was very helpful. More

by Jacmom21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Key
May 26, 2023 -

AutoNation Honda Chandler responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 26, 2023 -

Jacmom21 responded

I definitely will come back for any additional services needed for my vehicle.

May 22, 2023

We brought our HRV in for service on 5/19/23 for warranty service. Our advisor was Lucas Nesler. Lucas provided excellent service as he was transparent throughout the process, and was able to get us in and More

by Bbaker59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Nesler
May 26, 2023 -

AutoNation Honda Chandler responded

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.

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