AutoNation Honda Chandler - Service Center

I brought my car in for service yesterday, had the best service advisor Jim Doan, honest, friendly, professional and knowledgeable and he kept me updated on when car would be ready. Thank you for the great service advisor Jim Doan, honest, friendly, professional and knowledgeable and he kept me updated on when car would be ready. Thank you for the great service! More

Easy and quick to make appointment online. Friendly and efficient staff. Clean and organized facility. Friendly and efficient staff. Clean and organized facility. More

Scott (service dept) was great. He got my car thru service and then on to the body shop for some paint repair (which turned out perfect). Thanks, Scott. Gene He got my car thru service and then on to the body shop for some paint repair (which turned out perfect). Thanks, Scott. Gene More

I got an appointment for an update of PGM-FI software. The letter I received about this said it is a 15 minute procedure. When I got there i was told it would take at least 2 hours. I then said I would ne The letter I received about this said it is a 15 minute procedure. When I got there i was told it would take at least 2 hours. I then said I would need a ride home as I live about 10 miles away and have always done this for a long procedure. I was told I could get a ride home but not back. Well I was not going to sit around for 2 hours so I said I was leaving. I then went to the front desk and asked to see the manager. They said he would be right up but after waiting for 15 minutes I just left. Bottom line I should have been told it take over 2 hours to do this service before I brought the SUV in not 15 minutes. One should be able to get round trip car service not one way and a service manager should be able to get to the front desk within 15 minutes. I have been a customer ever since this establishment opened and have always been satisfied with the service but not this time. Now I have to renew my registration and will need to have this update completed before the state will do that. Disappointed customer! More

Been a customer since1995. Automation has continued to do things right. Thank you Mike for taking care of my service needs! Good job! Automation has continued to do things right. Thank you Mike for taking care of my service needs! Good job! More

My appointment was set quickly. When I arrived, I was assisted asap even though I’ve never been there. They had coffee and free water and snacks while we waited. Scott walked me thr When I arrived, I was assisted asap even though I’ve never been there. They had coffee and free water and snacks while we waited. Scott walked me through everything before and after. I have no complaints. More

Scott was the guy who worked with me when I had some damage to my car. He worked with me and my insurance company for over a month. My insurance was a nightmare and he worked his butt off to do everythi damage to my car. He worked with me and my insurance company for over a month. My insurance was a nightmare and he worked his butt off to do everything he could to help. He went absolutely above and beyond and I’m beyond grateful for his amazing customer service. I will never go anywhere else if I ever need anything again. More

Fast courteous service. Jimmy service tech kept in touch and delivered excellent customer service with recommendations. Jimmy service tech kept in touch and delivered excellent customer service with recommendations. More

My experience at this Dealership was alright. My rep was fairly new. When she initially checked my car in, she was very pleasant, and thorough. She thought that I still had a free oil change, and My rep was fairly new. When she initially checked my car in, she was very pleasant, and thorough. She thought that I still had a free oil change, and I had also requested that my cabin air filter be changed as well. I assume that when I make an appointment, that I should be in and out within an hour, for the time it would have taken for these two services to be done. After two and a half hours, my car was finally done. The rep was apologetic, and I received one of my scheduled services at no charge. More

Brought my car in for an oil change. Quick service and reasonable price for this visit. Quick service and reasonable price for this visit. More