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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.9
3,206 Reviews

3,206 Reviews of AutoNation Honda Chandler - Service Center

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May 01, 2023

The service dept was very upfront with what my Accord needed. When we came in to pickup the vehicle there was no surprises. More

by BC acorrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan was our service advisor
May 04, 2023 -

AutoNation Honda Chandler responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 30, 2023

I love Honda and the only reason I didn't give them a 5 this time is because I wasn't kept informed of my wait time, like I usually am. The staff is very professional and courteous and I have a lot of conf More

by Elaine Stover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon B
May 04, 2023 -

AutoNation Honda Chandler responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Service rep is rude and only interested to sell us more services that we don't need. We schedule an oil change appointment. called and confirmed during the week. When we arrived at the dealer, waited for More

by hling88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
on the appointment it says Scott. But the person claim he is Mike. Not sure.
May 03, 2023 -

AutoNation Honda Chandler responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-5186 to discuss what we can do to help.

May 03, 2023 -

hling88 responded

I called but it sent me to the general mailbox. Please kindly provide me a person’s name or direct line if you truly intend to help resolve this matter. Thank you so much.

April 29, 2023

Staff very courteous and helpful. Work was done quickly. Felt informed and comfortable during the process More

by carolc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 03, 2023 -

AutoNation Honda Chandler responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 29, 2023

We made an appointment this Saturday for an oil change. We got here. The service rep is rude and wants to sell us a list of services we don't really need. We spent 40 mins and explained that we only want More

by hling88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The appointment says Scott but the person claim his name is Mike. So, not sure about the name.
May 03, 2023 -

AutoNation Honda Chandler responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-5186 to discuss what we can do to help.

April 29, 2023

As always everyone was very friendly and helpful. I know I'll be treated right and the service will be done correctly and completely the first time. More

by Loosescrew13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 03, 2023 -

AutoNation Honda Chandler responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 29, 2023

Staff very courteous and helpful. Work was done quickly. Felt informed and comfortable during the process More

by carolc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 03, 2023 -

AutoNation Honda Chandler responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 29, 2023

Long wait, but David was there every step of the way keeping me updated! Awesome! More

by Mr. Riguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nagel
May 03, 2023 -

AutoNation Honda Chandler responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.

April 28, 2023

Always great, quick service. Highly informative service technicians that are there to help get your car fixed! More

by Kholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bradley
May 02, 2023 -

AutoNation Honda Chandler responded

Kholl, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Chandler. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 28, 2023

I have been going to AutoNation Honda since I bought my car in 2015. The best service. Joe Krizek is the BEST Service Advisor! He makes sure everything is great with my car and communicates great. I highly More

by alisamosley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Krizek
May 01, 2023 -

AutoNation Honda Chandler responded

Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 03, 2023 -

alisamosley2 responded

Love AutoNation Honda! Have been going there since I bought my car in 2015. Joe Krizek is the best!!

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