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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.9
3,209 Reviews

3,209 Reviews of AutoNation Honda Chandler - Service Center

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March 30, 2023

Service Rep Morgan was outstanding- Providing timely updates & explanations. She Spoke to Mr at least three times while service was ongoing. More

by josephfriedman
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 04, 2023 -

AutoNation Honda Chandler responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 30, 2023

Fabulous service from Kyle who was trustworthy and clearly explained my options in a way that made it easy for me to decide what I needed to be done. Thank you!! More

by IrshGrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 04, 2023 -

AutoNation Honda Chandler responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 30, 2023

Our service appointment was excellent and everything we expected! Scott Fort was great! Very professional. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fort
Apr 04, 2023 -

AutoNation Honda Chandler responded

Hello, We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

March 30, 2023

I only use Autonation. Brandon does an excellent job at keeping me informed on my truck status. My vehicle was ready as promised More

by Leeaschneider1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 04, 2023 -

AutoNation Honda Chandler responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 29, 2023

Efficient n everyone is helpful n friendly. Service is so expensive. Brian is always nice n helfil in answering my concerns More

by Joycemizokami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 02, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 29, 2023

Had a service done recently due to my car stalling out, no power, flashing lights, etc.. Spent a total of 6 hours at Dealership, and upon leaving, I didn’t really feel comfortable about service provided, More

by Dennisjrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Bradley - Service Advisor
Apr 02, 2023 -

AutoNation Honda Chandler responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 505-5186 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Apr 02, 2023 -

Dennisjrossi responded

What’s done is done. Just hope the car continues to run as expected. The General Manager can reach out to me, my number is on paperwork filed after service, and in Honda data base.

March 29, 2023

AutoNation, as always, was quick to diagnose my vehicles problem and provide quick repairs. Thank you! More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Lucas Nesler
Apr 03, 2023 -

AutoNation Honda Chandler responded

Hi Theresa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 29, 2023

90% of the time I fell well taken care of her. However, there have been a couple times where I just feel like they don’t care. More

by Ka.butcher
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 03, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 28, 2023

I can not stand that I need to have a service advisor. The email confirmation isn't from Honda then, it is from the advisor. If they are pd on commission, the 1st one out to help should not the one rand More

by GB
Recommend Dealer
No
Employees Worked With
Jordan Palazzetti,
Mar 30, 2023 -

AutoNation Honda Chandler responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 505-5186 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 28, 2023

My experience with Honda Chandler and especially Scott Fort was a breathe of fresh air! Being in the automotive service industry for 18+ years, i was extremely impressed with the way in which Scott handle More

by euroteche46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fort
Apr 03, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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