AutoNation Honda Chandler - Service Center

The service was OK. I got sent an email for some additional recommended services. I approved them, but they did not get done. When I spoke to the service advisor he said I got sent an email for some additional recommended services. I approved them, but they did not get done. When I spoke to the service advisor he said he didn't see I approved them and that the price was wrong. So of course I didn't have the items taken care of. One big area of concern was watching the techs drive the cars. They were driving the customers cars way too fast through the service area where the customers drop off the vehicles. I don't drive my car that way so I wouldn't expect anyone else to either. Total disrespect for the customers cars. Really a lack of accountability by the managers. Seeing how they treat the customers cars is the reason for the one star. More

Michael was great. Super friendly and attentive, great service getting the a/c repaired under warranty. Super friendly and attentive, great service getting the a/c repaired under warranty. More

I appreciate Michael Culbertson, my service rep, for making my experience outstanding. His knowledge and help made my day. Thank you ! making my experience outstanding. His knowledge and help made my day. Thank you ! More

The guy who helped me was Henry. He went above and beyond and couldn’t have been nicer or more helpful. I was in and out very quickly. He went above and beyond and couldn’t have been nicer or more helpful. I was in and out very quickly. More

Mike Culverson was very helpful and accommodating of my requests and I really appreciated his efforts. This was my second visit to ANHC and I want to share two observations regarding this dealer: - I wai requests and I really appreciated his efforts. This was my second visit to ANHC and I want to share two observations regarding this dealer: - I waited almost exactly two hours for an oil change scheduled by appointment that charges customers nearly $83 to complete. Who does that anymore? My previous visit involved an oil change and a simple software upgrade to my nav system that took nearly six hours to perform - very long day in the customer lounge! - I received a complimentary car wash and quick vac on my first visit but nothing on my second. Why not? Generally speaking this dealership has treated me quite well but my time is important to me too and I feel this aspect of their business could be improved. More

They were very helpful and nice! Not a bad experience at all. Definitely will go back for future services! Not a bad experience at all. Definitely will go back for future services! More

The person In service Ashton Skillman is probably the most knowledgeable guy I’ve been to in 30 years of going for service at Honda dealerships !! It’s actually enjoyable to communicate with someone like most knowledgeable guy I’ve been to in 30 years of going for service at Honda dealerships !! It’s actually enjoyable to communicate with someone like that !! More

We had a great experience with AutoNation Honda to have our vehicle running smoothly always. Yesterday, the serving of our automobile was prompt perfectly!! Thank you appreciate everything to continue the our vehicle running smoothly always. Yesterday, the serving of our automobile was prompt perfectly!! Thank you appreciate everything to continue the wonderful ongoing future now. More

Took my car in for service and Lucas was very helpful in determining the work that needed to be done. Everything was well organized and my car was finished in the timeframe that Lucas had provided up front. determining the work that needed to be done. Everything was well organized and my car was finished in the timeframe that Lucas had provided up front. Highly recommend. More

Wonderful service! The service is quick and the service Advisors are friendly and helpful. I would recommend. The service is quick and the service Advisors are friendly and helpful. I would recommend. More