AutoNation Honda Chandler - Service Center

When I arrived I was told that my oil change would take two hours. I complained, that it was supposed to be express service and was told that he would try to expedite. I paid in advance when I bought the c two hours. I complained, that it was supposed to be express service and was told that he would try to expedite. I paid in advance when I bought the car. I will look for a different dealer next time. More

I had a safety recall and they got me in right away to get it done. Very quick and easy. Stacey was great and he treated us very well. get it done. Very quick and easy. Stacey was great and he treated us very well. More

Clean, efficient, professional and courteous. Dealer’s is a distance away, but worth it for great service. Dealer’s is a distance away, but worth it for great service. More

Normally no problems. This time they let me down. Two hour wait and still no service. I left without my car being serviced. This time they let me down. Two hour wait and still no service. I left without my car being serviced. More

Scott got my car back up and running with a new battery. He was courteous and gave me clear information. Kudos to Auto Nation Honda for having a good employee like Scott. He was courteous and gave me clear information. Kudos to Auto Nation Honda for having a good employee like Scott. More

Autonation treated me with respect when I purchased my Honda HRV with their dealership. My salesperson was Bruce, and he was honest and walked his talk. Brandon in Finance was so friendly. Honda HRV with their dealership. My salesperson was Bruce, and he was honest and walked his talk. Brandon in Finance was so friendly. More

Well located, friendly, great people, beautiful showroom, excellent service department, exclusive attention by service employees. excellent service department, exclusive attention by service employees. More

The dealership is great but I had a problem with the service person assigned to me. My husband couldn’t come with me and I felt he treated me differently than he might have if my husband was with me. service person assigned to me. My husband couldn’t come with me and I felt he treated me differently than he might have if my husband was with me. He disregarded my instruction to NOT install a cabin air filter and he had it done anyway. I had specifically asked to ONLY have the engine air filter installed and not the cabin air filter. During the checkout, he argued that he “assumed” I didn’t mean to not install the cabin air filter since it is “more difficult” than the engine air filter. I told him my husband easily installs the cabin air filter and he continued to argue that is not the case. He didn’t have an engine air filter installed so now my husband has to do that himself. He also seemed to speak to me very condescendingly and assumed that I had no understanding of how the tire rotation process works and how tread wear is measured. Overall, I felt I was treated in a stereotypically poor manner in which technicians often treat women when they assume we lack knowledge and understanding. More

Joe was very kind and helpful to resolve my tire issue. I stopped in without an appointment as I wasn't sure when I could pin down a time to leave work and get the replacement arranged. In the future, I I stopped in without an appointment as I wasn't sure when I could pin down a time to leave work and get the replacement arranged. In the future, I would make an appointment. More