AutoNation Honda Chandler - Service Center

Derek took the time to listen to my concerns, and set up a future appointment to check since I couldn't stay for the additional time needed. The wait time in line to turn in my car was long, however, I r a future appointment to check since I couldn't stay for the additional time needed. The wait time in line to turn in my car was long, however, I realize COVID has caused delays and shortages in staff. A positive experience overall - thank you Derek! More

Great dealership, only problem is the lines to get service were very long! They don't have enough personnel to do the work. service were very long! They don't have enough personnel to do the work. More

Excellent customer service and really took time to find problem. Still have to find problem. problem. Still have to find problem. More

I always have a great experience with the service department. The service advisor I've had the last couple of visits was Scott Fort. He's done a great job explaining what service is needed and the pr department. The service advisor I've had the last couple of visits was Scott Fort. He's done a great job explaining what service is needed and the price up front. More

spend $600 on my car and was told it was fixed 6 days later had to be towed in yet again been there for about 4 hours and still not even looked at my car!!!!! and what they said problem was it wasn't ev later had to be towed in yet again been there for about 4 hours and still not even looked at my car!!!!! and what they said problem was it wasn't even that!!!! More

Drove all the way from northeast Mesa for service. Was pleased with the service and how quickly it was completed. pleased with the service and how quickly it was completed. More

The most AWESOME experience with customer service, especially Derek Perez. The entire staff I had dealings with though we're incredible. I would highly recommend! especially Derek Perez. The entire staff I had dealings with though we're incredible. I would highly recommend! More

Overcharge for work and maintenance. I went in for a check engine light and even told them the code to replace the knock sensor. What should have taken an hour or two to get done, the dealership charged check engine light and even told them the code to replace the knock sensor. What should have taken an hour or two to get done, the dealership charged for 4 hrs instead. More

Almost $100 for an oil change seems high. Oil change took an hour and a half. This seems to be a long time for that service. Never received a call that the car was ready to be picked up. an hour and a half. This seems to be a long time for that service. Never received a call that the car was ready to be picked up. More

Svc advisor Kyle was amazing and made me feel comfortable with the needed svc and what needs to be done next with the needed svc and what needs to be done next More