Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Honda Chandler - Service Center
Chandler, AZ
3,080 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,080 Reviews of AutoNation Honda Chandler - Service Center
Sort by
December 18, 2021
Had a factory recall on my 2020 Accord. Recall letter said it would take 2 hours to repair. Made a 9:00am appointment. Was told by service rep the repair would take 4 hours. After waiting a half hour the said it would take 2 hours to repair. Made a 9:00am appointment. Was told by service rep the repair would take 4 hours. After waiting a half hour the service rep said they were very busy and it would take all day and wouldn’t be finished until the next day. I cancelled the appointment. This is not the first time this has happened. BS! More
by Ohshamus
Employees Worked With
Don’t remember name.
December 18, 2021
Typical dealer, all about them and the up sale! Not my style, this transaction is why I minimize my use of a dealership after original sale. I wouldn't have had any service there is it weren't for a recal style, this transaction is why I minimize my use of a dealership after original sale. I wouldn't have had any service there is it weren't for a recall! More
by Sad customer
Employees Worked With
Michael Culbertson
December 16, 2021
Brought a 2019 Civic with 10,700 miles for preventive maintenance. No active problems. How long should it take to do the work? 30 minutes? 1 hour? 2 hours? What about 4 hours? Yeah, 4 hours. And thanks f maintenance. No active problems. How long should it take to do the work? 30 minutes? 1 hour? 2 hours? What about 4 hours? Yeah, 4 hours. And thanks for the used water bottle you left in my car. More
by nelsontelim
Employees Worked With
Nate
December 16, 2021
My car still is not fixed. Incompetent techs who work there. They over charged me for work. And charged me for work that should’ve been covered by my insurance claim. I’ve called them and text them numer there. They over charged me for work. And charged me for work that should’ve been covered by my insurance claim. I’ve called them and text them numerous times even asked to speak with a manager after leaving a message for him and he never called me back. The service adviser also does not return phone calls or messages. I’m still waiting to hear back from the service adviser for the ongoing issues that still need to be resolved. It’s been over two weeks now. Unacceptable. More
by c_hewitt79
Employees Worked With
Kyle Milnes, Sydney Thorp
