AutoNation Honda Chandler - Service Center
Chandler, AZ
3,066 Reviews of AutoNation Honda Chandler - Service Center
Visit to the dealership went smoothly. Scott Holden, my Customer Service Technician was courteous and professional. My Honda CR-V was serviced and readied in less than two hours. Customer Service Technician was courteous and professional. My Honda CR-V was serviced and readied in less than two hours. More
Everytime I go there, everytime, they say my advisor is off today/at lunch/on break. I don't have an advisor, it"s not like I take my car in and say "let me see Jimmy he's my guy!" I get they assign apts f off today/at lunch/on break. I don't have an advisor, it"s not like I take my car in and say "let me see Jimmy he's my guy!" I get they assign apts for commission purposes and understand, but that kind of thing should be kept behind the curtain, not obvious to the customers. They also were so slammed they only did the bare minimum, could have upsold me bigtime. I even asked them to check battery connections and replace, they acted like too much of an inconvenience and too much time, ultimately didn't get done. Seems like standards have fallen in the age of the pandemic. More
Service department did not know of my appointment. I set it up 2 months and seems like they were working me in to their schedule. My expectations of going to the car dealership for oil change takes 3 hours. it up 2 months and seems like they were working me in to their schedule. My expectations of going to the car dealership for oil change takes 3 hours. Too long More
The person my appointment was scheduled with was not there when I showed up for my appointment, however, another service person stepped right up and took care of me. Service was as I had come to expect there when I showed up for my appointment, however, another service person stepped right up and took care of me. Service was as I had come to expect from AutoNation Honda in Chandler. They did a fine job. More
unfortunately was not completed on first visit...returned to service was taken care of immediately.... part needed to be ordered but mike did what he said he would do.very satisfied visit...returned to service was taken care of immediately.... part needed to be ordered but mike did what he said he would do.very satisfied More
Was able to secure an appointment for service without delay. Service adviser was Michael Craig and he was very efficient and courteous. Made the experience an easy one! delay. Service adviser was Michael Craig and he was very efficient and courteous. Made the experience an easy one! More