AutoNation Honda Chandler - Service Center

Short, easy and fast Never sold a vehicle to a dealership and Ashley was a tremendous help and may the whole process painless. In and out like a robbery. Great communicati Never sold a vehicle to a dealership and Ashley was a tremendous help and may the whole process painless. In and out like a robbery. Great communication. Highly recommended as an option if you plan on selling a vehicle. Got what i was expecting. More

Ashley Rodriguez My lease was finished on my Honda an Ashley invited me into the dealership to assess my options at lease end! The dealership purchased my car an save My lease was finished on my Honda an Ashley invited me into the dealership to assess my options at lease end! The dealership purchased my car an saved me a lot of money - an Ashley made it all happen!! awesome professional was quick with the paperwork to get me on my way! very positive encounter! Ashley is very professional, gives you your options an gets the job done! Highly recommend her! 5 star encounter!! More

Zero Service Went to the service department to have them look at my windshield. I have at least 10 chips/cracks already with less than 10k miles on the car. The ot Went to the service department to have them look at my windshield. I have at least 10 chips/cracks already with less than 10k miles on the car. The other day, I was coming out of a restaurant from lunch and the windshield was cracked. No rock chips or even a hint of blemish where it cracked. It was coming from the far right edge under the rubber seal. It was a Saturday so I did not expect much. The service tech and the service manager (Steve) looked at the windshield and said they would need to check with Honda. They would call on Monday. I did not receive a call back by end of Day Tuesday. Went back in on Wednesday afternoon, and they young lady said they were still checking on it. Apparently the entire HONDA organization was in a meeting for 2 days (NOT). She said she would call me back by NOON on Thursday. Still have not heard from them. Amazing. I will never buy a car from this organization again. HONDA you are going to lose a very loyal and long time customer because your dealer does not know how to take care of the customer. I mean this is customer 101. Return the calls, even if bad news. I have 4 Honda's. Now I will likely have none in the future. More

Incredibly Professional I had posted my Honda CRV on OfferUp with no intentions on selling it back to the dealership. When I was contacted by Ashley, I was initially apprehen I had posted my Honda CRV on OfferUp with no intentions on selling it back to the dealership. When I was contacted by Ashley, I was initially apprehensive about the prospects of pursuing an appraisial as I had all the intention of getting the most out of my sale. I had agreed on scheduling an inspection of the car so long as they would consider my asking price. They agreed and an inspection was performed, this took maybe 15 minutes or so. In the end, autonation Honda had stood by their word with their offer, performed all the paperwork, paid the lien on the car and cut me a check for the remaining balance. Couldn't have gone any smoother. Ashley's ease of answering my questions in a clear and concise manner gave me the comfort in knowing that I was in trusting hands. Thanks you!! More

Don’t bring your kids I bring a few vehicles in for service, and they’re passable. A little expensive but worth it. My service people have always been great, even thoug I bring a few vehicles in for service, and they’re passable. A little expensive but worth it. My service people have always been great, even though it usually takes a little longer than usual. I use the shuttle because even an oil change takes all day. So I drop my van off before work and just pick it up at the end of the day. Today I was there on a Saturday the girl who is where the cashier used to be was loud and angry. She ended up cursing loud enough for my son to hear, which was not ideal. She was cursing a few feet away from the kids playroom. We should have been in it so the door closed. We bought the van here and it was a good experience. But service has been slow and if this happens again I won’t be back More

Terrible Had to go back to this place today because I found out they do not use honda parts as I was previously told and my very dead battery was only warranti Had to go back to this place today because I found out they do not use honda parts as I was previously told and my very dead battery was only warrantied through them. The worst customer service experience of my life. The service manager pulled me into his office and accused me of completely untrue things and said they would not warranty the $200 Not honda battery. He has no manager so I could not plead my case to anyone else. More

Not competent I found two cars online and went there to test drive. Even though I am not in a hurry of buying the car, I was ready to purchase it today. After I tri I found two cars online and went there to test drive. Even though I am not in a hurry of buying the car, I was ready to purchase it today. After I tried one car, I still wanted to test the second one. But they said it is not available. The higher manager, Gregg, managed to take us to the back of the dealership and show it while they were replacing security system and tires.They promised me to call back when a car is ready for the test drive. Never called. And when I tried contacting them, they texted that the car was sold. It was after 3 hours from the test drive of the first car. I do not recommend this place! More

Simple service Went in for a simple oil change and they were very friendly and accommodating. They missed my phone call and called me right back to set up the appoin Went in for a simple oil change and they were very friendly and accommodating. They missed my phone call and called me right back to set up the appointment. More

Good experience No difficulty scheduling an appointment for service. Keith explained the services needed for my car and the service finished on time. All personnel ar No difficulty scheduling an appointment for service. Keith explained the services needed for my car and the service finished on time. All personnel are very accomodating. More

Awesome service department! I have had my car for over two years and have had every service done at this location. Everyone I've interacted with had been kind and helpful. They g I have had my car for over two years and have had every service done at this location. Everyone I've interacted with had been kind and helpful. They gave me a fair price quote when I called to schedule service which matched the price when I came in. They did an inspection without me even asking and gave me a discount on what they could for the service work (again without me asking). I've had nothing but good experiences here and would highly recommend using this location for their service department! More