AutoNation Honda Chandler - Service Center

I took in a used car (from private seller) to get an inspection prior to purchasing. I spoke to Miranda because she was the first person I saw. She couldn't have been more helpful! Even though I walked inspection prior to purchasing. I spoke to Miranda because she was the first person I saw. She couldn't have been more helpful! Even though I walked in on a Saturday with no appointment she squeezed me in. Only an hour later she called me and told me the car ready and that she had some bad news. Turns out the car had some major transmission issues. Thanks to Miranda, I saved THOUSANDS of dollars! Once I do purchase the Honda I'm looking for, I will be taking it back there for service. More

The service and personnel were excellent. My only complaint is the cost - other dealerships I have dealt with charge much less for the oil change service and inspections. I come to San Tan Honda bec complaint is the cost - other dealerships I have dealt with charge much less for the oil change service and inspections. I come to San Tan Honda because they are only 20 minutes from my home while original dealer is an hour away and what I spend in gas and time going there equates to about what I am paying at San Tan. It's a trade off I'm not real happy with but.............. I gave the quality of work a "good" rating rather than great because I've not yet had to have anything major repaired on either of my Honda vehicles. They did point out I needed new tires on the CR-V (after only 27000 miles!) and provided me with a printout for new ones. I compared your pricing to Sears auto, Goodyear and Big O and found a much better deal at Big O. But, I appreciated the fact that your technicians let me know that the tires needed replacing. (the original tires were Bridgestone put on when the car was built - I did not buy more of the same.) I will probably continue to bring my cars to San Tan Honda. More

We had a vibration in the front of our Honda Accord. We went through two sets of tires with no improvement in the vibration. We took the car to Dustin McBride at San Tan Honda. He took the time necessary went through two sets of tires with no improvement in the vibration. We took the car to Dustin McBride at San Tan Honda. He took the time necessary to identify the source of the vibration, fixed it correctly and was able to get the Accord running like new. Dustin and the dealership are to be commended for their tenacity in identifying the problem and ensuring the correct repairs were applied. Ward M More

Van having a difficult time turning over.... my husband took to Honda San Tan service department. They had it for a few hours.... Darian told my husband 'can't find that there is a problem'. (with all the took to Honda San Tan service department. They had it for a few hours.... Darian told my husband 'can't find that there is a problem'. (with all their technology and certified mechanics... how did they not even see that the airbag warning light was on?) My husband brought my car back to me and said that the van was cleared... nothing, that they could find, was wrong with it. Oh yah? Then why does it have such a difficult time starting. Just five five days later... at church... car would not start.... and would not start and would not start. Finally after sitting for 10 minutes... with attempting to try starting after a rest... it started. We took my car to our friend, who is a mechanic, and after looking at if for a short time... found that the starter was blitzed. What? How on earth did the guys at the Honda dealership not find this???? I was so mad. What a waste of time. Our friend also found that our brake pads needed to be replaced. You would think that any business, in this horrible economy, would emphasis customer service and quality work. Guess this dealership is doing just fine with their business and are not worried about customer satisfaction. More

I wish I remember the name of the girl who stayed on the phone with me until I got to the dealer ship. My car would not start and when it did I was scared it would stall at lights, my husband was at work. phone with me until I got to the dealer ship. My car would not start and when it did I was scared it would stall at lights, my husband was at work. This girl was so nice ThankYou, Tina Rounds More

I had left a post earlier about this dealer services, but am now unable to get back to leave a follow up comment. I just wanted to follow up on the comment about the $120.00 oil change and washer fluid. The am now unable to get back to leave a follow up comment. I just wanted to follow up on the comment about the $120.00 oil change and washer fluid. The dealer did find me and gave me store credit for my next visit for the full amount. Thank you San Tan Honda. ~Heather_x2 More

San Tan Honda has continuously provided the best dealership experience I've ever had. I have been so disappointed in the past by other dealerships, so San Tan Honda really stands out as exceptional dealership experience I've ever had. I have been so disappointed in the past by other dealerships, so San Tan Honda really stands out as exceptional. I purchased my current car there and continue to return for service. Without exception, everyone I encounter there is helpful and friendly. I feel like I can trust them, and that means a lot. I recommend San Tan Honda, and the Honda brand in general since I am currently driving my 3rd Honda, to people all the time. All of my immediate family drives Hondas and take their cars for service to San Tan Honda as well. Keep up the good work! More

This was first time working with Steve and he was fantastic, very professional and polite as well he explained what I needed now as well what I could prioritize for future visit. He also was attenti fantastic, very professional and polite as well he explained what I needed now as well what I could prioritize for future visit. He also was attentive to price for us which is definitely appreciative as my husband is at times skeptical to use a dealerhsip for service, I on the other hand wouldn't dream of going anywhere else and he always comes around to agree after he sees the bill and learns of the quality and easiness to work with Santan Honda. I typically make an appt for service with Darien, fantastic to work with but I had learned that express service could also assist with the tires if I couldn't make a set appt. so I was priveleged to work with Steve, definitely will call on him again in future as well as continue to work with Darien when I make a set appointment. Darien also offerred to assist with another side issue we had with a battery that was under warranty so it goes without say that Santan Honda really goes above and beyond. Thanks so much Santan Honda, your price, service quality and great people keep me coming back!!! Sincerely, Stephanie Weigand More

First time at the service department after a terrible experience with Superstition Springs Honda. Staff was friendly and informative. Work was completed as requested. I will be a returning customer. experience with Superstition Springs Honda. Staff was friendly and informative. Work was completed as requested. I will be a returning customer. Thank you. More

I just bought a used S2000 two months ago and my A/C stopped working. I took it in and there was a crack and the system was contaminated. The whole system had to be replaced, at a substantial cost to th stopped working. I took it in and there was a crack and the system was contaminated. The whole system had to be replaced, at a substantial cost to the dealership. I know it was covered, but there was no attempt to sidestep the issue. Nick returned my calls in a timely manner and when one of the parts was damaged in shipping, another was overnighted. There was an apology, but no excuses. Nick's not even the shipper! I called a few days later to ask about how it was running and if it was normal to "cycle on and off", he asked a tech and called me back saying it was normal. Nick has been great to work with an I will request him going forward. More