AutoNation Honda Chandler - Service Center

First of all thank you Honda for making such a good car that is so reliable and not so expensive. Now, SanTan Honda is a first class dealership. I have been treated as a customer and not just another numb that is so reliable and not so expensive. Now, SanTan Honda is a first class dealership. I have been treated as a customer and not just another number in line when I come to the service Dept., I am very pleased with my Service Advisor Tad Kern, he is exactly the kind of person that Honda should be proud of to have on their team! Thank you for your great service! I look forward to coming back for many years to come. Oh and by the way, I love my new Crosstour. More

I have brought my car here for service for three years, and everyone has always been very friendly. My car is always finished quickly, the free carwash is great, and I appreciate the shuttle service. The s and everyone has always been very friendly. My car is always finished quickly, the free carwash is great, and I appreciate the shuttle service. The service team has always pinpointed the problems fairly quickly -- and they've found problems I didn't even know I had. More

Jorge was a fantastic service advisor. I came in for an oil change, he got me in immediately, showed me around the dealership and when the service was completed he went over the inspection sheet with me an oil change, he got me in immediately, showed me around the dealership and when the service was completed he went over the inspection sheet with me and let me know what was needed. I had all the trust in the world with him not to mislead me like other dealers have in the past, and explained each service in great detail. When he told me how long the service would take he offered me a rental vehicle and sent me on my way. He gave me updates periodically through the day and I was never once in question of how well my vehicle was being treated. I would HIGHLY recommend Jorge to anybody in need of any service work!! More

When I arrived at the express service lane I was greeted by Jorge. A big smile and his friendly demeanor put me at ease immediately. He took his time with me and his knowledge pinpointed my trouble. The by Jorge. A big smile and his friendly demeanor put me at ease immediately. He took his time with me and his knowledge pinpointed my trouble. The time for repair and the price he quoted me was on-point. When he delivered my truck to me, I was so surprised that it came out on time and the price was right there. Fantastic! I was recommended to Jorge at San Tan Honda by an associate. Funny, since I drive a Chevy truck. Jorge is a huge asset representing the face of the dealership with customers. I would recommend Jorge at San Tan Honda to anyone needing service and/or repair on their vehicle, no matter what that make. More

Called same day as service was requested, I was assigned to Tad and he greated me when I arrived. Reviewed what was needed he gave me an estimate and I approved service. Enjoyed a cold bottle of water and a to Tad and he greated me when I arrived. Reviewed what was needed he gave me an estimate and I approved service. Enjoyed a cold bottle of water and a donut while I waited. Used their computer to look up info while I waited and then watched some TV. Tad checked on me to give me updates and then to let me know when car was ready. Tad explained report and then cashed out with Cashier and Tad walked me to my Truck. First class all the way... More

San Tan Honda (STH) received all five's because: John fits me in around my busy schedule. STH complete the job on the first attempt. John lets me decide if the repair is needed now or can be held off unt fits me in around my busy schedule. STH complete the job on the first attempt. John lets me decide if the repair is needed now or can be held off until the next service. STH charges a competitive price for quality work. I shopped around and compared pricing of two local mechanics and San Tan Honda Dealership beat them both. STH provided a safe and sound shuttle service for pickup and dropoff. More

I have taken by Accord in for service and Jorge Bejarano has been very helpful, courteous and professional at all times. Jorge always ensures that we are aware of the time required for our vehicle maintenan has been very helpful, courteous and professional at all times. Jorge always ensures that we are aware of the time required for our vehicle maintenance, ensures we are comfortable and/or provides alternate transportation if needed. My daughter took her vehicle in for service and Jorge was very helpful to her, he provide alternate transportation and kept both of us informed on the status of her vehicle. I appreciate all the effort Jorge puts forth to his customers. Jorge is a professional, he cares about his customers and provides the upmost customer service to his clients. Thank you Jorge for all your help in the past and present, we really appreciate your services. Diane Fernandez More

The people I dealt with were friendly and professional, and I was processed in a very timely manner.I had a 7am appt. on a Tuesday morning, and Tad came right out when I pulled up, introduced himself,asked and I was processed in a very timely manner.I had a 7am appt. on a Tuesday morning, and Tad came right out when I pulled up, introduced himself,asked what I was there for and if I had any other concerns. He asked if I was waiting or dropping my car off, and explained the wait time and when my car would be ready. He called me with recommended repairs, then again when my car was ready.Very upbeat and professional! More

From the time I arrived at Santan Honda till the time I left,I was treated like they really cared and made me feel really comfortable, I am very happy I chose SanTan Honda to buy our New Car as I had oth left,I was treated like they really cared and made me feel really comfortable, I am very happy I chose SanTan Honda to buy our New Car as I had other choices. I would definitly reccomend this Dealership to any one looking for a Honda. Everyone there is very friendly. More

Upon my arrival I was greeted by Chad who had been assigned as my service representative per a previous phone conversation. Chad carefully discussed the services I requested giving me a quote. My car assigned as my service representative per a previous phone conversation. Chad carefully discussed the services I requested giving me a quote. My car was immediately driven away. When the services were completed he gave me a detailed printout of what was done and what(in this case nothing) further services were suggested be completed at a later date. Chad then thanked me for using the San Tan Honda Service Dept. and asked me to contact him if I had any questions or found anything unsastifactory. The service and customer servvice could not have been better. If only other companies would adapt San Tan Honda's customer service model, it would be a much better world for customers. More