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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.8
3,063 Reviews

3,063 Reviews of AutoNation Honda Chandler - Service Center

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October 26, 2023

My service advisor David changed my whole mindset on service at a dealership. I am used to cold, unpleasant, and sometimes painful experiences with my service advisor. David was none of those things. Th More

by j_hisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 27, 2023 -

AutoNation Honda Chandler responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 26, 2023

Work was completed on time as promised. Service advisor was very helpful and very infomative More

by jerryh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Culbertson
Oct 27, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 25, 2023

Long wait for an oil change 1 1/2 hours. Car then had to go back for the complimentary car was which was another 1/2 hour wait to get my vehicle back. Also had to remind them that I purchase More

by cinder.coward.0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon
Oct 27, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 505-5186. We hope to hear from you.

October 24, 2023

This was an excellent service. I was told some bogus info on my last visit and Brandon cleared it up for me. Up front and honest with me. Appreciated it. Thanks for the excelle More

by ccpita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baldenero
Oct 27, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Poor communication again and again, they assured but failed to keep up, but are quick to get back when a poor review is logged-why should a customer remind their job? Don’t repeat the same at least on o More

by kiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon and Steve (Manager)
October 23, 2023

1st time using Auto Nation Honda for an oil change. Experience was pleasant with no issues.. More

by david.m.lucero
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 26, 2023 -

AutoNation Honda Chandler responded

We are pleased to hear you had such a positive experience with us, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2023

Previously i had an issue with this dealer and switched to a different dealership for service. Because the extended warranty forced me back to this dealership to avoid the deductible I was not anticipatin More

by carolptak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Wouri
Oct 24, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2023

Always willing to go the extra mile for customer satisfaction. Great follow up and service More

by imianbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hathaway
Oct 24, 2023 -

AutoNation Honda Chandler responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2023

Shannon was very courteous and professional. I appreciate her. NOTE: I came with the tailgate issue for 2020 Honda CRV. I was told that Honda EX does not come with the remote operated trunk More

by pratiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Key
Oct 24, 2023 -

AutoNation Honda Chandler responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2023

I received Friendly, professional, affordable, reliable service, done on time every time. Joe and his team went above and beyond expectations. More

by laurajharris123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE K
Oct 20, 2023 -

laurajharris123 responded

Thank you Joe K for always going above and beyond.

Oct 23, 2023 -

AutoNation Honda Chandler responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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