AutoNation Honda Chandler - Service Center

When I called to schedule the appointment the gentlemen told me that they were two weeks booked out, when I asked him why he placed me on hold then got me in on Monday at 8:30am. Thrilled that he accommoda told me that they were two weeks booked out, when I asked him why he placed me on hold then got me in on Monday at 8:30am. Thrilled that he accommodated me, I promptly arrived 5 minutes early for them to assist everyone in front and behind me finally tending to me around 9. Then I get a call from Brandon letting me know that two of my lug nuts on my tires are messed up and they wanted to charge me $750 to replace them. I find it weird I never had issues with them and now they stripped them and are charging me for there mistake. Then the next day I find one of the lug nutsthey broke in my glove box. I usually always come here and have an amazing experience, this time was a nightmare and my right rear tire driver has two broken lug nuts. Thanks Honda of chandler! Will not b back and will spread the word!!! More

Excellent! I was able to get my service fast and efficient. Very happy with it! I was able to get my service fast and efficient. Very happy with it! More

When my car drove into the service station, the service staff quickly come up to me. staff quickly come up to me. More

This is the best dealership for sales and service! The service dept. Is the best I've ever worked with!! The service dept. Is the best I've ever worked with!! More

Service was fast and excelent. now my car is running better than before. Shanon was great. now my car is running better than before. Shanon was great. More

Poor communication. Needed shuttle pickup. Asked shuttle driver how that was handled. Shuttle driver said that I would just let my service tech know when he texted th Needed shuttle pickup. Asked shuttle driver how that was handled. Shuttle driver said that I would just let my service tech know when he texted that service was done and it was ready for pickup and that they closed at 5pm. Ok, but when I texted nobody replied. When I called, I got a voicemail (both the service tech and the service desk). I had to pack up the family and drive to the dealership. Communication with Autonatiom is one direction. The don’t listen or seem to care what the customer needs. They just text out that your car is done without monitoring for things like the need for a shuttle that you signed up for in the morning. More

The service is excellent. You can have confidence that your vehicle will be serviced properly at this dealership. You can have confidence that your vehicle will be serviced properly at this dealership. More

The oil change service and the 30,000 miles service were well performed, although they forgot to reset the oil change gauge. As the service was a longer one, about 3 hours, I went home with their shuttle bu well performed, although they forgot to reset the oil change gauge. As the service was a longer one, about 3 hours, I went home with their shuttle but then I had to wait for an extremely long time for them to pick me up again. Basically spent the whole day on that, that's why I don't give them 5 stars. More

Excellent service, I love this dealership. Always professional and friendly. Will return for service. Hopefully David is still working there. Thank you! Always professional and friendly. Will return for service. Hopefully David is still working there. Thank you! More

Had a good experience, the service was fast, and the staff was friendly and accommodating. staff was friendly and accommodating. More