AutoNation Honda Chandler - Service Center

Excellent service, as usual. I was given regular updates about when the car would be ready and the shuttle service was courteous and fast. I was given regular updates about when the car would be ready and the shuttle service was courteous and fast. More

Got to dealership early and was greeted by a young lady and she checked me in and said she would get the service advisor (Joe Krizek). Joe came out and i told him i was there to get a recall taken care of and she checked me in and said she would get the service advisor (Joe Krizek). Joe came out and i told him i was there to get a recall taken care of but i also had a code on my car from Feb when i purchased the car which at the time they had no solution to take care of it.He explained it may take a long time to take care of it so i decided to just have the recall taken care of which he said would take about 1 and a half hours. Joe came in the waiting room about an hour and a half later and said both issues would be done in about an hour. Great job Joe!! More

Brian was very customer service oriented. He explained things well and kept me posted on the progress. I sincerely appreciated his thoroughness and kindness.@ He explained things well and kept me posted on the progress. I sincerely appreciated his thoroughness and kindness.@ More

Great customer service and excellent at communicating. Everyone is very friendly and helpful as well. Everyone is very friendly and helpful as well. More

It starts with making the appointment with the rude yawning lady at the call center. I left a message for my service advisor and never heard back from him. Took the car in, never received a for a c yawning lady at the call center. I left a message for my service advisor and never heard back from him. Took the car in, never received a for a call or text that my car was ready. They failed to put back on the caps on my tire stems and did not reset the tire pressure and oil percentage. I tried to call the dealership but no one there answers the phone. Had to drive another 60 miles round trip to get issues corrected. Worse customer service in every way possible. More

Joe was very informative every time I contacted him. He advised me as to what they found when working on my car and how much it will be to fix it. When I picked my vehicle up I was pleasantly surprise He advised me as to what they found when working on my car and how much it will be to fix it. When I picked my vehicle up I was pleasantly surprised to find out the total bill came in about $300 what I was anticipating. Very happy with his service. More

Good place to go if you have the right advisor. My advisor Brian was very helpful. My advisor Brian was very helpful. More

My service advisor Jordan Palazzetti did an outstanding job keeping me fully informed on all aspects of my service, and also took care of two open recalls on my 2018 Honda Odessey Van. Thank you. job keeping me fully informed on all aspects of my service, and also took care of two open recalls on my 2018 Honda Odessey Van. Thank you. More

I worked with Scott and he was amazing, he got me scheduled super quick and was very professional. I definitely will be coming back for any services. scheduled super quick and was very professional. I definitely will be coming back for any services. More

I worked with Jerry and he was great--very professional and able to explain what my car needed clearly, as well as give me a good estimate on how long it could take. The shuttle they have for maintenance t and able to explain what my car needed clearly, as well as give me a good estimate on how long it could take. The shuttle they have for maintenance that takes a while is fantastic, they have their own in-house drivers instead of depending on uber or lyft. I didn't even have to wait around, and I had a great ride back to wait at home until my car was ready for me to pick up. More