AutoNation Honda Chandler - Service Center
Chandler, AZ
3,123 Reviews of AutoNation Honda Chandler - Service Center
AN Honda handled my service requirements faster than any expectations I could have. Very curtious people that made me feel like this is my dealership going forward. expectations I could have. Very curtious people that made me feel like this is my dealership going forward. More
Poor communication. Needed shuttle pickup. Asked shuttle driver how that was handled. Shuttle driver said that I would just let my service tech know when he texted th Needed shuttle pickup. Asked shuttle driver how that was handled. Shuttle driver said that I would just let my service tech know when he texted that service was done and it was ready for pickup and that they closed at 5pm. Ok, but when I texted nobody replied. When I called, I got a voicemail (both the service tech and the service desk). I had to pack up the family and drive to the dealership. Communication with Autonatiom is one direction. The don’t listen or seem to care what the customer needs. They just text out that your car is done without monitoring for things like the need for a shuttle that you signed up for in the morning. More
The oil change service and the 30,000 miles service were well performed, although they forgot to reset the oil change gauge. As the service was a longer one, about 3 hours, I went home with their shuttle bu well performed, although they forgot to reset the oil change gauge. As the service was a longer one, about 3 hours, I went home with their shuttle but then I had to wait for an extremely long time for them to pick me up again. Basically spent the whole day on that, that's why I don't give them 5 stars. More
Excellent service, I love this dealership. Always professional and friendly. Will return for service. Hopefully David is still working there. Thank you! Always professional and friendly. Will return for service. Hopefully David is still working there. Thank you! More