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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.9
3,111 Reviews

3,111 Reviews of AutoNation Honda Chandler - Service Center

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August 11, 2023

The service department is lacking in quality customer service. They do not communicate for days, AND they try to cover up problems they know full well they caused. More

by jennifer.reading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Aug 14, 2023 -

AutoNation Honda Chandler responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Chandler. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-5186 to discuss what we can do to help.

August 09, 2023

I prefer to visit Auto Nation Honda over the other Hondas in the area. Have had good experiences in the past with new car sales & services. This most recent visit for vehicle maintenance could have been b More

by thomasblairaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (?)
Aug 11, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Lucas did a great job. He was responsive and helpful in meeting my timeline to complete the service. More

by almcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 14, 2023 -

AutoNation Honda Chandler responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2023

Arrived at my 1:00PM appointment for wheel alignment and was greeted by Mr Culbertson with a friendly welcome and thank you for choosing AutoNation Honda Chandler for .your car service. He did the normal r More

by ramiro.martinez079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Culbertson
Aug 11, 2023 -

AutoNation Honda Chandler responded

Hi Ramiro, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2023

Scott Fort is a good Advisor and answered all my questions. I will go back again. More

by kenle58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fort
Aug 11, 2023 -

AutoNation Honda Chandler responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2023

I had David as an advisor he was great with communication and making sure all my needs were meet! Service team got everything done in a reasonable time! More

by tarynras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 11, 2023 -

AutoNation Honda Chandler responded

Hi Tarynras, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2023

David Nagel went above and beyond for me and my family. He deserves the world. More

by c.floyd.chlarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nagel
Aug 14, 2023 -

AutoNation Honda Chandler responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2023

Excellent service. Kyle was wonderful today work with. Very clean organized excellent cust service thank you More

by Cherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from service
Aug 07, 2023 -

Cherrick responded

Great service

August 04, 2023

Great service at reasonable prices. Lucas my service advisor was great and got me out quickly. More

by deadbackpacker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 07, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

It was good, just a routine maintenance appointment. It was pretty busy but it got done relatively fast. More

by McKenna soha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 07, 2023 -

AutoNation Honda Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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