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AutoNation Honda Chandler - Service Center
Chandler, AZ
3,078 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,078 Reviews of AutoNation Honda Chandler - Service Center
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June 15, 2023
Quick and easy to schedule. Got a call back answering my questions just like I asked! Dropped my vehicle off the next day and got taken care of! I’ll be back again for sure. Got a call back answering my questions just like I asked! Dropped my vehicle off the next day and got taken care of! I’ll be back again for sure. More
by Bk
Employees Worked With
Scott
June 13, 2023
Honored the appointment and was timely in completing the work. Courteous and took the time to explain in detail what needed to be accomplished, I intend to return when the need arises. work. Courteous and took the time to explain in detail what needed to be accomplished, I intend to return when the need arises. More
by arvinvan
Employees Worked With
Scott Fort service adviser, Mike Menner sales
June 13, 2023
Mike C. , my Honda service advisor, gave me an honest rundown on preparing my car for an upcoming road trip. The he made sure it got done right! , my Honda service advisor, gave me an honest rundown on preparing my car for an upcoming road trip. The he made sure it got done right! More
by tmassey1
Employees Worked With
Mike Culbertson
June 12, 2023
Quick schedule for warranty service but terrible support during work. Work updates repeatedly were proven to be false on several instances by my support “manager”. Was told a part needed was on its way. T during work. Work updates repeatedly were proven to be false on several instances by my support “manager”. Was told a part needed was on its way. Then, it had to be ordered and may arrive the next day… I would be contacted. Then told my vehicle was going through the car wash. Went to get my car to find it as dirty as when I came in… no wash. Questioned my “manager” who now said the car wash was closed! While I have received several emails asking for a review, I have gotten NO update on my recall part or resolution! I have no trust in this Honda location and not sure if they are doing anything about my recall. Will probably have to try to contact Honda directly. Poor service at this location. More
by DS
Employees Worked With
Morgan
June 12, 2023
Jimmy in the service department was excellent. He kept us up to date with everything and provided great service. It was a pleasure talking with him. He kept us up to date with everything and provided great service. It was a pleasure talking with him. More
by Alward2950
Employees Worked With
Jimmy
June 11, 2023
I was very disappointed when I went to get my car serviced. I waited in my car at the express line for over 10 minutes before getting out to try to find someone to tell them I have an appointment to serviced. I waited in my car at the express line for over 10 minutes before getting out to try to find someone to tell them I have an appointment to get an oil change. Then I was told to go back to my car and wait for my service dealer who was Kyle. I waited for 15 more minutes sitting in my car with the air running. Granted, I did come a 1/2 an hour early before my appointment but not to get ignored. I came a 1/2 an hour early so I could sit and relax in your lounge. And have some popcorn and a bottle water. I didn't eat lunch before I came because I know the lounge area has fruit, donuts, cookies, and popcorn. But NONE of these were available that day.. Finally after 2 hours and 15 minutes waiting for my oil change. I see my car pull up and I waited another 10 minutes got up to find my service tech and he finally walked out. Honestly as much as I love my Honda HRV I never want to go to the dealership again to get it serviced. Think I will go to AAA Auto Repair where it's cheaper friendly and quicker. More
by kdsargent
Employees Worked With
Kyle
