AutoNation Honda Columbus

Won’t give a 1 star review because my car was definitely taken care of. Pretty disappointed though in how long it took. The appointment was not a walk-in, it was scheduled. I scheduled it for 7am on my day taken care of. Pretty disappointed though in how long it took. The appointment was not a walk-in, it was scheduled. I scheduled it for 7am on my day off so I could get it done quickly and have the rest of the day to relax. Instead, I was there for 4 hours and 45 minutes waiting for a simple oil change and tire rotation. Absolutely absurd. My mom had an oil change/tire rotation scheduled for today at 8 (this review is only based on my experience, not hers). She talked to the service rep and asked if it was going to take as long as mine did, and he said no, it should not have taken that long yesterday, they weren’t busy. (It was also told to her this morning that it would only take 2 hours. Yet she sat there for 4, also for a simple oil change). But nevertheless, I sure enough sat there for near 5 hours. I can pretty confidently say, unless I have something to be covered under warranty, I will NOT be returning for any services. More

From the moment I entered the building my experience was pleasant. I was granted with a nice welcome. After hearing what I was looking for the salesperson quickly grabbed some options for me. He took his ti pleasant. I was granted with a nice welcome. After hearing what I was looking for the salesperson quickly grabbed some options for me. He took his time to review features with me and helped answer all of my questions. The overall sales completion process took longer than I had anticipated and resulted in the salesperson staying hours past his shift. Not once did he complain verbally or non-verbally. My interactions with the others involved was also pleasant. After waiting 18 years to purchase a new vehicle, this process of purchasing a new car went better than I anticipated. Thank you AutoNation Honda Columbus! More

Very clean and very responsive. Great customer service! Safe and friendly location! They have a wonderful staff Great customer service! Safe and friendly location! They have a wonderful staff More

I had an excellent experience with AutoNation Honda. This is my second Passport bought new from this dealership. John was great to work with - helped me find the perfect car for me and I was pleased wit This is my second Passport bought new from this dealership. John was great to work with - helped me find the perfect car for me and I was pleased with the trade in value offered for my car. I also appreciate the follow up help with the upgrades and how to use them! The whole experience was hassle free and pleasantly easy! More

Very helpful and responsive. Andrew has been especially helpful in getting my car fixed and returned in a timely manner. Andrew has been especially helpful in getting my car fixed and returned in a timely manner. More

2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from them, but will no longer deal with them. More

I already did a review was asked to contact the manager he can't help he can't help More

The finance manager didn't include my wife on contract. Lied about cost of fixing Lied about cost of fixing More

The ease of buying my car was a awesome experience , without any hassle. Very professional salesman. without any hassle. Very professional salesman. More

They really know how to get people in and out in a timely manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! More