AutoNation Honda Columbus

I had a great experience. Marie was absolutely fantastic, as well as Mike from finance. I didn't feel pressured, but well informed on my options. Would recommend Marie was absolutely fantastic, as well as Mike from finance. I didn't feel pressured, but well informed on my options. Would recommend More

Very helpful service agent, actions completed on time. clean facility communication by agent was excellent. clean facility communication by agent was excellent. More

The overall experience was okay but could've been better. When we walked in the door, the gentleman sitting at his desk to our right did not greet us or ask us if we needed any help (he didn't have a custome When we walked in the door, the gentleman sitting at his desk to our right did not greet us or ask us if we needed any help (he didn't have a customer with him or appeared to be busy). There were other employees who walked by us and didnt say anything either as we were looking for our salesperson Chris. It really didnt feel like a welcoming experience. Our salesperson Chris was okay throughout the entire process until we completed the sale and got into the car. It was raining the day we came up to the dealership but Chris promised me that he would have the car detailed. I could not tell that the back window had alot of smear marks on it while I was driving due to the rain, but when we got pass the rain I was able to see all the smear marks on the back window and I had to clean them myself when I arrived home (the entire inside and outside rear window). Although I am enjoying my new car, I am very disappointed with my experience as I believe it could have been better. It is probably unlikely that I will purchase another vehicle from this dealership again and I will not recommend anyone to buy from here either. More

My experience was pleasant but I was expecting them to address my concerns just as I had asked. address my concerns just as I had asked. More

Marie was very helpful and knowledgeable. She created a video for the car that we were interested in (we live 75 miles away and were looking at several dealerships that were much closer to ou She created a video for the car that we were interested in (we live 75 miles away and were looking at several dealerships that were much closer to our home). Based on her video we traveled to Columbus and test drove the car. The car was ready to go when we arrived. We purchased the car and feel that we got a great deal. More

Very nice people to deal with. Worked with me to accomplish my price. Had the vehicle when I arrived. Worked with me to accomplish my price. Had the vehicle when I arrived. More

When I got to the dealership I was greeted by David Marshal. He was polite and honest. Mike on the finance was truthful with me in that process. They were professional. Marshal. He was polite and honest. Mike on the finance was truthful with me in that process. They were professional. More

Oil change and tire rotation. Great service from Samantha, Tim, and their team. I am very appreciative of the professionalism and service. Will definitely choose the AutoNation H Great service from Samantha, Tim, and their team. I am very appreciative of the professionalism and service. Will definitely choose the AutoNation Honda Service Department to service my Honda Pilot again. More

Service for warranty work was quick and courteous. Would highly recommend them for any service. Would highly recommend them for any service. More

Ryan Huntsman was our salesperson. He did a fantastic job and went to bat for us. He not only said he wanted to earn our business, he did it. We could not be happier with our new Honda He did a fantastic job and went to bat for us. He not only said he wanted to earn our business, he did it. We could not be happier with our new Honda. Thank you for answering all of our questions and having our vehicle ready before we pulled up. More