
AutoNation Honda Columbus
Columbus, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The service experience was good. The representative was courteous and efficient. The work was completed in a timely manner and the issue was resolved. The representative was courteous and efficient. The work was completed in a timely manner and the issue was resolved. More
Thank you Trevor for always being professional and prepared to let me know up front what will be included in my service on my cars. You communicate frequently and in a timely manner. prepared to let me know up front what will be included in my service on my cars. You communicate frequently and in a timely manner. More
The service I needed was completed and trust done well. My only issue was when I called to make an appt, the system suggested making an appt online to which I received a txt link. I saw all the times and c My only issue was when I called to make an appt, the system suggested making an appt online to which I received a txt link. I saw all the times and chose the first one available. I received an email confirmation. I drove 50 min when I was told due to the time and shortage of workers they will not be able to service the code I came with. Needless to say, I was not happy and told him someone should have called me then instead of waiting until I got there. He said they could complete par tof the service but not all that the service code would recommend. I was fine with that. Another customer service rep, when he saw me arrive had gone to the back to ask if it can be done and they said they could so the went ahead and did the full service req. A couple of things... if the other rep didn't go to the back to ask, I would have driven 50 min for an oil and tire rotation that could have been done locally. I drove 50 min because of the dealership's good rating but anyone can do an oil change and I could have had my tires rotated at Costco. I'm thankful for the rep who went and asked before I walked in. Disappointed in the rep who was just going to tell me they couldn't do it and didn't even call to let me know. They had plenty of time (over an hour) to call when they received the appt request and if they felt that code couldn't be serviced. The rep came to tell me I need new brake pads but again emphasized how they couldn't do it and when an appt is made last minute like this it limits, etc etc... then you shouldn't take anyone that late in the evening. There were several other times lots after the time I chose so it was nit my last min appt but you need to change your system. I don't think I'll be going back there again. More