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AutoNation Honda Costa Mesa
Costa Mesa, CA
1,169 Reviews
AutoNation Honda Costa Mesa is your local Orange County destination for new Honda vehicles, used cars for sale, and Honda service. Our Costa Mesa showroom features one of the largest inventories of new Honda vehicles in Orange County, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Costa Mesa, located on Harbor Blvd just south of the 405.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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September 17, 2026
SERIOUS FRAUDULENT ACTIVITY, FORGERY, AND DECEPTIVE FINANCE PRACTICES On August 23, 2026, I purchased a vehicle and executed a single, finalized Retail Installment Sale Contract in person with the s FINANCE PRACTICES On August 23, 2026, I purchased a vehicle and executed a single, finalized Retail Installment Sale Contract in person with the sales representative, Aiden Simmons, and the finance personnel, Juan Carlos Ortiz. When I received my account summary by mail from Wells Fargo on September 15, 2026, I noticed major discrepancies in the loan terms compared to my original agreement. While the lender did not flag or catch these issues during initial processing (because the dealer did not provide the one and only valid contract dated August 23, 226), once I raised my concerns, a Wells Fargo supervisor reviewed the paperwork and confirmed that there are clear indications my documents were forged and contain significant inconsistencies. Despite these findings, dealership personnel executed a secondary contract backdated to August 26, 2026, without my knowledge, presence, or authorization—forging my signatures, altering the core financial terms, inflating the overall balance, increasing the monthly payment, and secretly packaging unauthorized service products into the financing. Crucially, the dealership made absolutely no effort to contact me about these modifications or to request my consent to make them. To this day, despite numerous failed attempts because they actively terminated each call that got a hold of them, the dealership remains entirely unwilling to provide me with complete copies of the documents supplied to the lender, including the corresponding electronic signature audit logs and IP transmission records. When I uncovered this unauthorized transaction, dealership management demonstrated an astounding level of comfort with fraudulent practices and engaged in systemic efforts to conceal their actions. General Manager Eric Yun and Finance Director Gregory Hammann have repeatedly refused to communicate in writing, denied access to electronic signature audit logs as requested, nor showed any effort to provide documentation in a reasonable amount of time. Furthermore, they have engaged in active efforts to withhold complete copies of the secondary paperwork and attempted to force all discussions into unrecorded phone calls and in-person meetings. Their persistent refusal to create a transparent, written paper trail or produce audit records - despite my repeated requests - clearly demonstrates an intentional effort to obstruct accountability, conceal fraudulent contract alterations, and silence my legitimate grievances. In my exhaustive efforts to resolve this severe transaction fraud, I escalated the matter beyond the local Costa Mesa franchise by sending a formal email to AutoNation corporate management, ensuring the parent company was fully aware of the illegal activities occurring under its apparent authority. Despite bypassing the unresponsive local storefront and providing the executive level with a clear opportunity to intervene, investigate, and correct their subsidiary's actions, my corporate communication was completely ignored. This deliberate lack of response from executive leadership further demonstrates a systemic failure of corporate accountability, proving that AutoNation management at all levels has completely refused to engage, reply, or make any effort to remedy this fraudulent situation before my critical financial deadline to pay this fraudulent loan. Even after Wells Fargo Supervisor Jenn Riggs independently reviewed the files during a bank audit and confirmed visible signature discrepancies between my original agreement and the falsified packet, dealership leadership stonewalled and flatly refused to void the fraudulent contract or correct the loan. Their total unwillingness to rectify clear document falsification reveals a culture that tolerates deceit and prioritizes unlawful profits over legal compliance and customer safety. More
by Jlucerolop
Employees Worked With
Eric Yun – General Manager Gregory Hammann – Finance Director Aiden Simmons – Sales/Finance Personnel Juan Carlos Ortiz – Sales/Finance Personnel
August 24, 2026
Good service and fast service. If I have one complaint is that I left a "number" of phone calls to the gentleman who helped me regarding a dashboard light that came on after I left If I have one complaint is that I left a "number" of phone calls to the gentleman who helped me regarding a dashboard light that came on after I left the dealership, I never got a return call, but drove back there two days later. Not good. More
by harley.howard
Employees Worked With
Jose
August 22, 2026
I really enjoyed my experience with Edward Spencer at the AutoNation Honda Costa Mesa dealership. The entire facility was very clean and pleasant to be at, and Edward Spencer was very professional the whole AutoNation Honda Costa Mesa dealership. The entire facility was very clean and pleasant to be at, and Edward Spencer was very professional the whole way through the purchasing experience. I would highly recommend a Large Raise and Promotion for Edward Spencer. I have already begun to recommend the AutoNation Honda Costa Mesa dealership to my friends. More
by Bernie Miranda
Employees Worked With
Edward Spencer
July 27, 2026
Good communication. Sell agent and financing staff are polite and full of understanding our intention. Although appear to be firm on pricing,but kept following up and i Sell agent and financing staff are polite and full of understanding our intention. Although appear to be firm on pricing,but kept following up and inform us any change on car price More
by dphan
Employees Worked With
Tùng Nguyen
