Our experience was neither pleasant nor successful. Along with marginalizing and ignoring us both for being handicapped, the salesman told me I was wrong for wanting a Honda luxury model with good suspension and then tried to sell me a used Lexus.
I have been driving Hondas for 30 years. My experience has always been outstanding until they sold me a lemon 2 years ago which has cost me $4000 to piece back together again. Up until then, the Accord DX and LX had fabulous suspension, just beautiful. The EX they sold us was a piece of junk but I was not in charge of making the purchase. You know, their brand name has "HONDA" in the title, and I imagine they wouldn't like knowing that this joker is slamming their product so he can sell Lexus. He didn't even check back with me when I turned in my paperwork. I texted and he never replied.
Shame on you. I'm never going back there again and I'm getting rid of this piece of junk just as soon as I can. Thanks for nothing, except ruining my day.