AutoNation Honda Costa Mesa

Ernie was Great! His friendly and kind demeanor made the small wait time worth it. He was professional (unlike some of his peers who were a little loud). small wait time worth it. He was professional (unlike some of his peers who were a little loud). More

Melissa is great and always smiling,I most appreciate how professional she is.Shes giving a realistic assesment of the work needed and a firm timeframe in which they need to complete.Always over delivering a professional she is.Shes giving a realistic assesment of the work needed and a firm timeframe in which they need to complete.Always over delivering and doing it in less time,but the most of all she has an excellent customer service and she like what she do best, to be a service advisor. More

Johnny Smith is a great salesman who never pressured me and was able to instantly answer all my questions. He did whatever it took to make a deal happen on my own terms. He kept the xxxxxxxx to a minimum and was able to instantly answer all my questions. He did whatever it took to make a deal happen on my own terms. He kept the xxxxxxxx to a minimum, which is extremely refreshing. More

I've been searching for a used Honda Civic for a few weeks now and EVERY dealership in southern California has been a nightmare. I would go as far as to say most are unprofessional and shameful. I had weeks now and EVERY dealership in southern California has been a nightmare. I would go as far as to say most are unprofessional and shameful. I had given up hope because too many dealerships post lost leaders on their webpage to get customers in the door. This is the only place where the car advertised was actually on the lot. Sales staff was very friendly and willing to work with the price. After weeks of dealing with shady dealerships, I would say this is best Honda dealership in the area. I would recommend them any day. More

The service was excellent with good customer service. The sales representative took time to answer all our queries (very reassuring) and made us feel comfortable and welcomed. We are happy with our purchase sales representative took time to answer all our queries (very reassuring) and made us feel comfortable and welcomed. We are happy with our purchase and we also enjoyed their little ritual, the beating of the gong. The finance details were dealt in depth and handled smoothly. We will recommend this dealer to family and friends. More

I was very pleased with quick response on the quote I received on the internet and Mr. William Lovell was very prompt in calling me to set up an appointment to view the car of my choice. I told him upfr received on the internet and Mr. William Lovell was very prompt in calling me to set up an appointment to view the car of my choice. I told him upfront that I was not looking to buy but to lease and he assured me that they had some nice programs available to meet my needs. Upon arrival at the dealership the next day, I was pleasantly surprised of the upfront greeting I received from the various individuals to make sure I was taken care of. Within minutes of my scheduled appointment, I was off on a test drive of the 2011 Honda Accord Crosstour. After completion of the test drive and few questions and answers we went through the paper work process. Frankly, this process for me was painless, no pressure selling, no unexpected costs, just basic information gathering and closing of the deal. Mr. Lovell also gave us a tour of the facility so when it came time for service we would know where to go and we scheduled our first follow up visit. All in all, I would highly recommend Power Honda. More

We have had no service yet. Our experience buying the car We have had no service yet. Our experience buying the car with Johnny was nothing short of spectacular. The guy's knowledge of the car is amazing We have had no service yet. Our experience buying the car with Johnny was nothing short of spectacular. The guy's knowledge of the car is amazing and he explained our every question very well. The entire buying experience there was very pleasant. Johnny was extremely meticulous at explaining even the most minute detail and, in all my 70 years, I have not met a better sales person that I have more respect for, and my wife Pat feels exactly the same as I do. Sincerely Bill and Pat Duval More

Habib was incredible to work with- I would recommend him to anyone. My experience with the finance office was only "good" compared to his "great". to anyone. My experience with the finance office was only "good" compared to his "great". More

I've been having my car serviced at Power Honda since 2004 with many of the last several years with my service advisor Lidio Valle. He explains the work in a matter I understand. I also trust his judge 2004 with many of the last several years with my service advisor Lidio Valle. He explains the work in a matter I understand. I also trust his judgement. He also has gone the extra mile in getting my car out the door for me to pick up on time. Everyone from the shuttle driver up to management is friendly and helpful. More

From start to finish our experience with Power Honda was excellent. Johnny Smith was informative and helpful without being pushy. He paid attention to all our concerns and took the extra steps to make sure excellent. Johnny Smith was informative and helpful without being pushy. He paid attention to all our concerns and took the extra steps to make sure we were satisfied with our purchase. We loved ringing the gong! There was even a restaurant on site! That's what I call a full service dealership! More