AutoNation Honda Costa Mesa

Very good customer experience. I was greeted as soon as I pulled into the service drive. The advisor (Salvador) was helpful and listened to my concerns and was able to resolve them I was greeted as soon as I pulled into the service drive. The advisor (Salvador) was helpful and listened to my concerns and was able to resolve them. More

They were very helpful, friendly, and accommodating. They even drove my car home for me which was a big + They even drove my car home for me which was a big + More

The people who work here are truly sincere they want to sell you a great car. They back it up by the sale's dept. and the service dept. personnel working together. I am grateful for the car I bought and I sell you a great car. They back it up by the sale's dept. and the service dept. personnel working together. I am grateful for the car I bought and I have a new team of experts behind me if or when I need them! More

Habib was amazing to work with! He was friendly, communicative and helped me get the best deal possible. I am very grateful to him and the team for taking such great care of me espe He was friendly, communicative and helped me get the best deal possible. I am very grateful to him and the team for taking such great care of me especially considering I do not live in the immediate area. I love the car and am appreciative the process was very smooth. More

Excellent customer service: Communicative, kind and engaging. Highly recommend. Found a new home away from home for me Prologue engaging. Highly recommend. Found a new home away from home for me Prologue More

Review – Porsche Cayenne Turbo Purchase This is a tough review to write because my experience at the dealership was very mixed. Some people were excellent, while others made the process frustrating a tough review to write because my experience at the dealership was very mixed. Some people were excellent, while others made the process frustrating and disappointing. ⭐ 1 Star – Management (Eric Yun) Extremely disappointing experience with Eric Yun. I left four messages and never received a single callback. On top of that, staff wouldn’t allow me to speak with him directly. Not having access to a decision-maker made the process unnecessarily difficult. Communication from management was essentially nonexistent. ⭐ 1 Star – Vehicle Delivery I drove off the lot only to realize the gas tank was basically empty while already on the highway. That’s a basic expectation when purchasing a vehicle—especially from a dealership. This felt like a lack of attention to customer experience. ⭐ 1 Star – Pricing Transparency The vehicle was listed online at a certain price for several days. On the day of purchase, I was told the price was actually $5,000 higher. I had a printout of the listed price, and after some back and forth, the finance manager honored it—but this should have never been an issue. Listing one price and trying to change it at signing reflects poorly on the dealership. ⭐ 1 Star – Vehicle Condition / Disclosure The car had dash error messages related to the headlight projectors. I was told I could “buy it and return it within 5 days” if I didn’t like it—essentially putting the burden on me. Later, I learned the headlights had already been replaced during inspection, meaning the dealership was aware of the issue and either didn’t resolve it or didn’t properly clear the error. That lack of transparency is concerning. ⭐ 5 Stars – Tabby & David Tabby and David were outstanding. They went above and beyond—answered all my questions, made the process smooth, and even helped me get to the bank for a cashier’s check (which they absolutely didn’t have to do). They are the reason this experience wasn’t a complete negative. ⭐ 5 Stars – Finance Manager Unfortunately, I don’t recall his name, but the finance manager was excellent. Efficient, professional, and respectful of my time. The paperwork process was quick and painless. Overall: Great experience with the sales staff, but significant issues with management, pricing transparency, and vehicle prep. There’s clear inconsistency in how this dealership operates depending on who you deal with. More

After seeing the pricing online I called up and talked with three sales reps about the crv I was interested in The online price was -1812 off the msrp, then they told me they dealership added 2900.00 i with three sales reps about the crv I was interested in The online price was -1812 off the msrp, then they told me they dealership added 2900.00 in dealer adds for the customer. Would not remove. I felt this was deceptive. Highly recommend not working with this dealership. Your sales people laughing about someone paying all the money is disrespectful. More

Salesperson Nathan awesome person, made the process easy and fast. Also really funny. 10/10 experience and fast. Also really funny. 10/10 experience More

My service advisor was very accommodating and efficient with getting my battery replaced. They even had it done sooner than expected. with getting my battery replaced. They even had it done sooner than expected. More

Exceptional purchase experience. No buying pressure and very friendly sales and finance professionals. Paul, David, and the whole sales & finance team were amazing. I have finally fo No buying pressure and very friendly sales and finance professionals. Paul, David, and the whole sales & finance team were amazing. I have finally found my favorite Honda dealership and will be making all future car purchases at AutoNation Honda Costa Mesa! Thank you AutoNation Honda team! More