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AutoNation Honda Costa Mesa
Costa Mesa, CA
1,097 Reviews
AutoNation Honda Costa Mesa is your local Orange County destination for new Honda vehicles, used cars for sale, and Honda service. Our Costa Mesa showroom features one of the largest inventories of new Honda vehicles in Orange County, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Costa Mesa, located on Harbor Blvd just south of the 405.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,097 reviews
July 28, 2021
Lidio is the best!! Very professional and caring always nice coming here very clean and nice staff I would definitely recommend this place for your services nice coming here very clean and nice staff I would definitely recommend this place for your services More
by Jass_medrano13
Employees Worked With
Victoria Lewis
July 27, 2021
They were accommodating when I came in early for my service checkup. They serviced only the things I needed and did not charge extra or overpriced. They also finished before the tentative service time. service checkup. They serviced only the things I needed and did not charge extra or overpriced. They also finished before the tentative service time. More
by Yoonah
Employees Worked With
Paula
July 27, 2021
Paula Zapien was the Honda Associate assigned to me. Her customer service was spot on! I’ll definitely request her for my next service appointment. customer service was spot on! I’ll definitely request her for my next service appointment. More
by tbetson
Employees Worked With
Paula Zapien
July 26, 2021
Great place to have my HR- V in great shape! My knowledgeable and friendly advisor Lidio Valle went over my options. Thanks Honda Costa Mesa! knowledgeable and friendly advisor Lidio Valle went over my options. Thanks Honda Costa Mesa! More
by zerdalaura23
Employees Worked With
Lidio Valle
July 22, 2021
I’m not a Honda fan but purchased a Clarity Plug-In Hybrid because of lots of incentives. AutoNation Costa Mesa Honda was one of the dealerships participating all EV, PHEV incentive programs in Souther Hybrid because of lots of incentives. AutoNation Costa Mesa Honda was one of the dealerships participating all EV, PHEV incentive programs in Southern California. However, it was the worst purchasing experience in my life. The people were nice but once purchased, their follow up is ZERO. NO UPDATES UNTIL CUSTOMER REQUEST. Over 70 emails sent them to request to follow the incentive process. I understood that the incentive programs might be new to them and need times to learn. But IT TOOK 7 MONTHS to received incentives. OMG, no more Honda no more AutoNation. More
by Airstream23
Employees Worked With
Victoria Lewis
July 21, 2021
Every thing was very nice and good customer service -helpful-nice team so friendly -totally the service it was perfect and I get good price too thank you so much -helpful-nice team so friendly -totally the service it was perfect and I get good price too thank you so much More
by George saad1966
Employees Worked With
Nader attaya , Victoria Lewis
October 22, 2020
bought a used SUV from them, they promised in writing bought a used SUV from them, they promised in writing that they would fix a rip on leather seat as a condition for me buying it. Waited months, got t bought a used SUV from them, they promised in writing that they would fix a rip on leather seat as a condition for me buying it. Waited months, got the run around with “oh they don’t work here anymore, let me help you schedule it again” excuse, then finally got notified to bring SUV in and when I did I Had thought wrong, wasn’t to repair seat it was a checkup kinda thing. Told me “sorry for the confusion” They changed the oil and checked the brakes, etc.. at no cost to say sorry. ok, whatever.. a few days after getting home my brakes started squealing, took to local shop and what do you know, brakes are worn out! Ok, what else did they half arse.. So checked oil, it was NEVER changed!! Holy cow the incompetence. Called and got the ol “so and so is in a meeting and will call you back” every time I called to talk to service manager. Then started looking though my paperwork as I’m thinking of taking them to court, and I didn’t have a copy where I had them write the agreement for the seat repairs, plus no copy of the Carfax report was included either! Turns out salesman never put it in my paperwork because I truly believe he was upset I didn’t go for any of the extra add ones they try to stick you with when you finalizing the deal. Called their corporate and left messages but again no call back. So just sick of dealing with these people and wouldn’t let them touch my SUV now if they were the last dealership on earth. And Victoria is some name they insist on using as someone I worked with over there. Can’t erase it on here as I have no clue who this person is. Don’t recall who I worked with as apparently it doesn’t matter anyways cause the employees are never there for very long. I think they are rotated between dealerships so when they screw you over than can just say “oh, I’m sorry so and so doesn’t work here anymore, We can’t help you.” More
by JGreene
Employees Worked With
Victoria Lewis
August 14, 2020
Great Experience! We recently bought our first Honda and our goal was to find the best pricing, and excellent customer service. We were searching for a dealership that We recently bought our first Honda and our goal was to find the best pricing, and excellent customer service. We were searching for a dealership that streamlined the car buying process and minimized all the haggling of a traditional car buying. After checking with numerous dealerships, we decided to go with Autonation Costa Mesa Honda, a Costco recommendation. We couldn't be happier with our decision. First, Habib and his team worked with us to meet at a price we both agreed on. Second, the customer service was second to none. They were very considerate of our time and even though they didn't have our preferred color in stock, they picked it up from another dealership over 100 miles away. Upon our arrival, each staff member we spoke with over the phone or email, came out to greet us - including Aimee, Habib, and even the General Manager, Brian. All of the staff were friendly and professional. Aimee expedited the process so that the car would be delivered around the time we were finishing up signing the docs. We only had to wait 20 min and that's because they wanted to inspect and wash the car before handing us the keys. Manuel in finance was quick with the docs and made sure to answer all our questions and did not try to oversell us with other items. This dealership is the true epitome of "Helpful Honda Dealer". I would recommend them to anyone and everyone. They don't waste your time and understand your needs. I love my new Honda and couldn't be happier with my experience with Habib and his team! More
by subaruowner
Employees Worked With
Habib, Amiee and Brian
October 21, 2019
The worst customer service! Those guys a bunch of amateurs running a Mickey mouse show. They advertise a price and trying to sell the car for thousands more. This is the worst c Those guys a bunch of amateurs running a Mickey mouse show. They advertise a price and trying to sell the car for thousands more. This is the worst customer service I've ever experienced in a car dealership. Rude and incompetent sales stuff running a scam. Shop for your Honda some place else preferably away from California. More
by Yulian
Employees Worked With
Amir and Ron
