AutoNation Honda Costa Mesa

This is my first time to worked with service advisor Jim Puro his very professional and very friendly.I have an appointment at 7:30am I was there on time I know theres two service advisor inside they never Puro his very professional and very friendly.I have an appointment at 7:30am I was there on time I know theres two service advisor inside they never come up to me or ask me if I needed help they just ignor me:(.I was there on time its a good thing service advisor Jim Puro:)came up to me and ask me if I needed help? I said I need a oil change for my CR-V he said ok lets go inside verify all my information. He said your vehicle will done in 20-30 mins. I look at my wacth and said ok.30 mins after its done. The timeframe is excellent wow! More

I appreciated Mr. Trieu's patience. The process took longer than any of us had planned. But he didn't leave and begin another sale. He stayed with us and saw us through the final paperwork. I also appre longer than any of us had planned. But he didn't leave and begin another sale. He stayed with us and saw us through the final paperwork. I also appreciated Ms. Griffin's honesty and knowledge about cars, servicing and financing. A good team to work with. Thanks!! More

I'am very happy with my purchase. Employees and staff very welcoming. Bill Lovell from Internet Sales answers my questions and concerns about the car that I want. Elmer from Sales who helped and guide me very welcoming. Bill Lovell from Internet Sales answers my questions and concerns about the car that I want. Elmer from Sales who helped and guide me through the entire process of buying the car. He's very informative from the car test drive to the paperwork. Thank you so much. Overall experience with Honda Costa Mesa they didn't let me down. Highly recommend to all my friends & relatives!! More

I had a wonderful experiance at Power Honda Costa Mesa. Ruben was extremely helpful and accomodating to my situation. He took his time to help me choose the right car for me and my family! I feel so greatf Ruben was extremely helpful and accomodating to my situation. He took his time to help me choose the right car for me and my family! I feel so greatful to have had such a positive car buying experience. The entire staff at Power Honda Costa Mesa were all super friendly from the Sales team to the Finance Manager, it was a great experience! And I love my car!!! Thank you Power Honda Costa Mesa! More

After some early miscommunication, Power Honda seemed like an easy pass. BOY WAS I WRONG! Working with Paul Son, Internet Sales Manager, my situation quickly turned into one of the most-dedicated, cust like an easy pass. BOY WAS I WRONG! Working with Paul Son, Internet Sales Manager, my situation quickly turned into one of the most-dedicated, customer service experiences I have ever seen (or heard of). Paul fairly, and coolly handled a laborious share of negotiation from my end and did no less than drive an hour-and-a-half away (in rush hour traffic) to retrieve the vehicle I wanted. He's a beast of a salesman and THE go-to guy on the lot. Thank you Power Honda (and Paul), the new CR-V is incredible! More

What can I say about my experience with Power Honda except Excellent !!!! I am very thankful to my friend who introduced me to Ty Trieu and he proved to be a very helpful and reasonable guy in the end except Excellent !!!! I am very thankful to my friend who introduced me to Ty Trieu and he proved to be a very helpful and reasonable guy in the end. The way he provided me the correct information at correct time, it was amazing. I was going through some much issues with other dealers but after taking with Ty it was like deal done. I got the car on the APR rate which was as per my expectation. I would prefer Power Honda and Ty Trieu as the recommended Internet sales manager to anyone who is looking for a new or used Honda car. More

Ty was extremely helpful during the whole process. Whatever questions I had about the car, he answered them perfectly. Throughout the whole day, whether it was showing us the car or processing the pap Whatever questions I had about the car, he answered them perfectly. Throughout the whole day, whether it was showing us the car or processing the paperwork, he remained extremely friendly. Overall, Ty was able to give me a great deal while making the car-buying process as simple and easy as possible. More

Great first time experience with Bobby and Power Honda I was greeted right away,and was in and out in no time,with a great service price. was greeted right away,and was in and out in no time,with a great service price. More

I dropped off my car for a standard oil change. Jason, service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He st service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He stated that they were dangerously low and was very persistent in having me authorize the service. I declined since I didn't have the money. When I picked up the car, I noticed that I had over 4.0 mm remaining and they did not need to be replaced. These brakes would have lasted for another few years. I don't mind paying for repairs that are needed. I also don't mind paying for preventive maintenance. But I have a problem with someone lying and trying to cheat me for a service that isn't required. Please take your business elsewhere for servicing your Honda... More

I obtained an internet quote by requesting quotes from several dealers from Edmunds.com. Power Honda Costa Mesa was the first to respond with a clear and concise quote. I appreciated the fact that their q several dealers from Edmunds.com. Power Honda Costa Mesa was the first to respond with a clear and concise quote. I appreciated the fact that their quote listed exactly the car they were quoting, so I did not have to be concerned that they would spring a surprise on me once I got to the dealership- like telling me they did not know I wanted an automatic transmission... this happened to me at a different dealership. The salesperson was friendly and knowledgable. He explained the car's features in detail, but did not push too much information at me. He answered all my questions and showed me a picture of his dog when I shoed him a picture of mine. The general manager came over to chat about hockey while we waited a few minutes for the finance person. In finance, everything was explained clearly. She did not do any high pressured selling as I have experienced at a dealership in the past. She was also friendly and informative. I had a great experience and I would highly recommend this dealership. More