AutoNation Honda Costa Mesa

The customer service was outstanding, Bobby really helped me out and understood my situation. He could have charged me a lot more but trust is a huge issue with them and right from the start I felt like we h me out and understood my situation. He could have charged me a lot more but trust is a huge issue with them and right from the start I felt like we had been friends for a while. They did an amazing job with my car and i was very happy when I left. I will definitely be back for more work!! More

Kat is very professional and friendly. I will definitely be bringing in my car for service to this location just because of their courtesy and helpfulnes. be bringing in my car for service to this location just because of their courtesy and helpfulnes. More

Kudos to Ben and Jason for a job well-done! I appreciated their honesty in answering my questions, their timeliness in responding to my requests, and their willingness to accommodate my needs. Most important their honesty in answering my questions, their timeliness in responding to my requests, and their willingness to accommodate my needs. Most importantly their pricing was unbeatable. Dealer was clean and comfortable although some private booths or partitions to conduct paperwork and conversation would have been great. More

Ty was persistent but not nagging and he put great effort in locating the color of the car I wanted. When he finally located the color of my choice, he drove all the way from Orange County to the Van Nuys ar in locating the color of the car I wanted. When he finally located the color of my choice, he drove all the way from Orange County to the Van Nuys area to pick up my car. I believe he went the extra effort in doing this. He also was able to match the lowest price given to me by another dealer. I wished other car sales reps were as helpful as Ty is/was. More

The guy the helped us, Lidio Valle, is extremely friendly and helpful. He is also very experienced, and when I asked about the problem with my trunk material, he pointed out us the most economic to do it and and helpful. He is also very experienced, and when I asked about the problem with my trunk material, he pointed out us the most economic to do it and even helped us fixed it in a few minutes! Rather than just fill a form and send us to the service department. Big thumb up for him. More

I would say easily that this purchase was the best all around experience in buying a new vehicle I have ever had. I am 65 so I have bought a few cars and definitely I would refer Bill Lovell to anyone and around experience in buying a new vehicle I have ever had. I am 65 so I have bought a few cars and definitely I would refer Bill Lovell to anyone and I would refer the Power Honda as well. Most dealerships as we all know, play alot of shell games with customers in this quest to confuse, manipulate, and wrestle a few dollars from the potential buyer. I saw zero of this kind of game playing from Bill or Power Honda. Bill was straight up with me from the beginning as was everyone I dealth with. I have always thought that a dealership who decided to do business this way would/should get return customers and referrals at a significantly higher rate. Surprisingly it seems almost no dealerships seem to get this. Most of them do this shell game on you until you are so mad you want to walk out (and I do) and of course I dont go back and I dont refer folks to them. Maybe those kinds of dealerships here and there make a little more on a given sale, but I have to think their volume has to be hurt dramatically by this. More

The salesperson, Mr. Faroqui was very pleasant and knowledgeable. He mentioned he would call us a couple days after the sale and he did. Mr. Pituch, the general sales manager, worked with us quite knowledgeable. He mentioned he would call us a couple days after the sale and he did. Mr. Pituch, the general sales manager, worked with us quite extensively to get us the deal we were comfortable with. We feel he went the extra yard; to accomodate our specific needs. This is the third time we have made a purchase with Power Honda Costa Mesa; needless to say, our past experiences were the reason we chose to return to this specific dealership. We are very happy with the sales force as well as those in the service department. Jean, in finance, was very pleasant as well. In our conversation with her we learned that she had only been with Power Honda for a few days, yet she was so knowlegeable and very, very pleasant. We plan to keep taking our cars and our business to Power Honda Costa Mesa. More

Habib was incredibly helpful when I came to look at cars. I was not sure what type of car I was looking for and after talking to me for a bit he suggested the CR-V. He was very patient with me as he answer I was not sure what type of car I was looking for and after talking to me for a bit he suggested the CR-V. He was very patient with me as he answered my questions about the options for the car. I was impressed that he didn't hurry me. After driving the CR-V, I really liked it, but he suggested I look at several other Honda cars, also. I had previously driven quite a few non Honda cars elsewhere. Most of the other dealerships had guys that were pretty pushy, but Habib seemed like he really wanted me to be happy with whatever car I chose. I called Habib the next day to tell him I wanted to get the Honda in Blue. The next day he called with a price which I thought was quite good in comparison to the other Honda Dealers I had visited. He didn't have any on the lot, but said he would let me know when one came in. He called a few days later to tell me that he was expecting a Blue one to come in later that week. He even called me several times to let me know the status of things. When the car arrived I went to the dealership that same day. He filled out the paperwork and clearly told me what I was signing. The best part though, was that after all the paperwork was done he sat with me in the car for well over an hour showing me all the goodies and how they worked. I've never had anyone do that before when i purchased a car. What a patient man! In summary, I have nothing but praise for Habib and the others I had contact with at Costa Mesa Honda. Next time I get a new car I will go the same dealer! More

Initial contact with the internet sales manager via phone was incredibly easy and fast. The way they presented themselves to us was very professional and thoughtful. There was absolutely no pressure to purch was incredibly easy and fast. The way they presented themselves to us was very professional and thoughtful. There was absolutely no pressure to purchase additional options nor to purchase the extended warranty. After all the paperwork and financing was done, Ernie sat down with us and showed us how all the electronics and such worked in the car as well! Best of all, the finance supervisor; Monique Keenan, did not seem impatient at all as we had to re-do the contract due to switching over from paying cash to financing the vehicle. She did not unnecessarily pressure us to purchase any additional options and we were out of there in a timely manner (considering we had to re-do all the paperwork). Patient, good price, professional, kind. More

I had a fun time shopping and pricing my new car. There was no pressure to buy options and I was able to take 2 test drives. I believe I got the best possible deal and am very happy with the car. This wa was no pressure to buy options and I was able to take 2 test drives. I believe I got the best possible deal and am very happy with the car. This was my 2nd straight purchase from Power Honda. Also, love the service department, especially Lidio, who is always very hones and helpful. Habib is an excellent salesman, very personable and was very patient during the 3 hours I was there. More