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AutoNation Honda Costa Mesa
Costa Mesa, CA
1,116 Reviews
AutoNation Honda Costa Mesa is your local Orange County destination for new Honda vehicles, used cars for sale, and Honda service. Our Costa Mesa showroom features one of the largest inventories of new Honda vehicles in Orange County, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Costa Mesa, located on Harbor Blvd just south of the 405.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 service reviews
November 11, 2025
The staff is extremely helpful and friendly. I would highly recommend coming here if you live nearby or around the area. I have not been disappointed when coming here and have been helped by dif I would highly recommend coming here if you live nearby or around the area. I have not been disappointed when coming here and have been helped by different staff every time. Good customer service and they are consistent. More
by rmartinez132
Employees Worked With
Alex and Cristian
October 17, 2025
This is by far the worst dealership service experience I have ever had. I brought my Acura MDX in on October 10 for an alignment service and after picking it up the car was actually worse than before. The s have ever had. I brought my Acura MDX in on October 10 for an alignment service and after picking it up the car was actually worse than before. The steering wheel was off, the alignment was not corrected, and the vehicle now drives unevenly. I immediately asked to speak with Fabian, the service manager, and after several attempts and unnecessary delays he finally called me back. I explained that the service department acted in a negligent and unprofessional manner. I spent both time and money, including the cost of multiple Uber rides and hours of missed work, only to receive a vehicle in worse condition. I requested a refund for the service because it was not performed properly and Fabian refused and stated that he would not issue any refund. I told him that I believed the work was performed by inexperienced or improperly supervised technicians because no qualified professional would have released the car in that condition. Instead of addressing the problem he accused me of being unprofessional and disrespectful simply for expressing my dissatisfaction. When I told him that I did not want unqualified or unprofessional individuals working on my car he abruptly ended the call without resolution. This conduct is completely unacceptable for someone in a management position and raises serious questions about the dealership’s business practices. I called back and began recording the conversation, and the automated message clearly stated that calls are recorded. The moment he realized the call was being recorded he disconnected again which is highly suspicious and indicates an attempt to avoid accountability. At this point it is clear that AutoNation Honda Costa Mesa is engaging in deceptive and fraudulent practices by accepting payment for services that are not properly performed or documented. This does constitute a violation of California’s Business and Professions Code sections 17200 and 17500 as well as regulations enforced by the Bureau of Automotive Repair regarding false representation and inadequate workmanship. I will be filing formal complaints with Honda Corporate, the Bureau of Automotive Repair, and the Department of Consumer Affairs to request an investigation into Fabian’s conduct and the dealership’s service practices. The service performed on my vehicle did not meet the implied warranty of good and workmanlike service and I will be seeking a full refund. Fabian’s conduct was unprofessional, condescending, and retaliatory. He should not remain employed in any position of management or customer contact. His behavior reflects poorly on the Honda brand and undermines consumer trust. I strongly advise all consumers to avoid bringing their vehicles to AutoNation Honda Costa Mesa for service. Their practices are negligent, their management is unprofessional, and their handling of customer concerns demonstrates a complete disregard for basic business ethics and California consumer law. More
by solver.orchid-3r
Employees Worked With
Sal and Fabian
October 14, 2025
At first I was worried about not getting the same advisor (Micheal) whom I have used for years, but after meeting Alexander, I was more than relieved. He helped me decide which services I really needed and w (Micheal) whom I have used for years, but after meeting Alexander, I was more than relieved. He helped me decide which services I really needed and which I could wait on. Now my car is getting better gas mileage and running like a dream. More
by heathe2828
Employees Worked With
Alexander
September 27, 2025
Kind, knowledgeable and professional staff! They always go above and beyond to serve their clients. I go to them faithfully knowing that they're honest and will always guide me in the best dire They always go above and beyond to serve their clients. I go to them faithfully knowing that they're honest and will always guide me in the best direction for my service needs and for my personal situations because they actually know me. More
by Ali Gomez
Employees Worked With
Isaac and Tom
September 16, 2025
The dealership was very nice & clean. My Advisor Kathryn was incredibly nice. She did a great job, and my service was very fast. Thanks again. See you guys on my next service. My Advisor Kathryn was incredibly nice. She did a great job, and my service was very fast. Thanks again. See you guys on my next service. More
by mjchapa86
Employees Worked With
Kathryn
July 23, 2025
I received regular maintenance on my 2021 Hr-v 7/20/25, the service rep. Was Issac-Great Guy/Truthful and very cordial. Told me the car would be done w/maintenance in a2hr. Span and it was. Gave me the ite the service rep. Was Issac-Great Guy/Truthful and very cordial. Told me the car would be done w/maintenance in a2hr. Span and it was. Gave me the items that need to be done now after 30,000 miles with the prices (other service places never do this). Was on the road within 1 and 1/2 hr. Good Job AutoNation Costa Mesa. Thanks Issac. More
by knoxpete66
Employees Worked With
Issac
June 26, 2025
I really appreciated Michael's kindness and respectful care of my service requests. I also love the spacious waiting area and the tables and chairs that gave me privacy and comfort. The coffee is great to care of my service requests. I also love the spacious waiting area and the tables and chairs that gave me privacy and comfort. The coffee is great too. I am always confident in the work done on my car. More
by lysomers
Employees Worked With
Michael
June 12, 2025
I have brought my Honda to this dealership for more than 15 years and Lidio has always been extremely helpful and knowledgeable. He and the team take excellent care of my vehicle and the work is done effici 15 years and Lidio has always been extremely helpful and knowledgeable. He and the team take excellent care of my vehicle and the work is done efficiently and my car runs great afterwards. Even though I don't have to bring it to the dealership, I always do because of the great service. More
by Kay
Employees Worked With
Lidio
June 03, 2025
MICHAEL IS AMAZING! HE IS VERY FRIENDLY AND HONEST. HE GOES ABOVE AND BEYOND TO MAKE SURE I WAS INFORMED THE WHOLE TIME MY CAR WAS IN THE SHOP. VERY QUICKLY AND EFFICENT HE IS VERY FRIENDLY AND HONEST. HE GOES ABOVE AND BEYOND TO MAKE SURE I WAS INFORMED THE WHOLE TIME MY CAR WAS IN THE SHOP. VERY QUICKLY AND EFFICENT! More
by mherrera282
Employees Worked With
MICHAEL G.
