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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.7
611 Reviews

611 Reviews of AutoNation Honda Costa Mesa - Service Center

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June 01, 2024

Started with a request for alignment. Quoted $1200 for repair that had been completed. Told to change a control arm for a dent when alignment was completely straight afterwards. Free 21 p More

by Aligned as a SI for a EX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose V.
Jun 05, 2024 -

AutoNation Honda Costa Mesa responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (714) 627-5559 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 23, 2024

Kathy Masamitsu made this service seamless, taken in on time and out early with the car washed, she is the reason I will take all of this family’s Hondas to her for service! More

by Mperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy masamitsu
May 24, 2024 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2024

Superb service, friendly, easy to use, and in great contact throughout the whole process. Will be back again. More

by macord46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
May 20, 2024 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2024

Christian was very helpful, knew my time limitation and got the work done in those time constraints More

by pgbielman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 16, 2024 -

AutoNation Honda Costa Mesa responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 15, 2024

Kathy, my service advisor, was very professional and took great care of me. I would recommend AutoNation Honda to anyone. Ask for service advisor Kathy. More

by sergiocaiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
May 16, 2024 -

AutoNation Honda Costa Mesa responded

Hello Sergiocaiz, thank you; we appreciate your feedback! We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.

December 15, 2023

Automation always takes care of my Hondas needs. They’re easy to deal with and communicate well. More

by Lockeachilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guirguis
Dec 18, 2023 -

AutoNation Honda Costa Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

I always appreciate that this location values my time and gets me in and out efficiently. Kathy is always very helpful, professional and keeps me informed along the way. Thank you for making this a great exp More

by Shellsep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Dec 15, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2023

AUTO NATION HONDA is accessible to its customers and welcoming . The staff are pleasant and courteous to customers More

by RMHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy ( Japanese lady at Honda Costa Mesa)
Nov 29, 2023 -

AutoNation Honda Costa Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

I always bring my Hondas here for service, even though I have other options closer to home. Good service, honesty, reasonable pricing, and a comfortable waiting area keep bringing me back. I always request More

by LMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Matsumisu
Nov 29, 2023 -

AutoNation Honda Costa Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

Chris was great! He was thorough, honest and very professional. One of the best experiences I’ve ever had! More

by dean1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Howard
Nov 22, 2023 -

AutoNation Honda Costa Mesa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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