AutoNation Honda Costa Mesa - Service Center

Derek was a great advisor and was very clear in explaining the service my vehicle needed. The waiting room was clean and well stocked with water and other beverages for each guest. Even the bathroo explaining the service my vehicle needed. The waiting room was clean and well stocked with water and other beverages for each guest. Even the bathroom was spotless, I was impressed! More

Kathy Masamitsu was friendly and helpful. She provided the details of issue, fixes and options. Also, she would suggest what required immediate attention and what could wait. She even came She provided the details of issue, fixes and options. Also, she would suggest what required immediate attention and what could wait. She even came in on her day off to hand me the car. More

The scheduler who I made my initial service appt with had not entered my appt into their computer. When I called to confirm my appt, the new scheduler said that there was not a listed appt for me at all on a not entered my appt into their computer. When I called to confirm my appt, the new scheduler said that there was not a listed appt for me at all on any day. I had taken off work more than a 1/2 day to accommodate my appt, since I was told that the car shuttle service was not going to be available at all to take me to work. I did get an appt an hour later than what I had originally scheduled, but that meant another hour I had to be away from work. I run my own business, and I do not get paid when I’m not at work. More

Honda Agents are very helpful and honest. They appreciate their customers every visit and work with them. I truly love Honda at every visit. God Bless them. Thank you. Linda Pritchett. Telep They appreciate their customers every visit and work with them. I truly love Honda at every visit. God Bless them. Thank you. Linda Pritchett. Telephone-#323-674-9129. Thanks again. More

Jose Velasquez was professional and helpful. He quickly responded and made my first experience getting my car service easy and fast. I appreciate his excellent customer service! He quickly responded and made my first experience getting my car service easy and fast. I appreciate his excellent customer service! More

I was able to schedule a maintenance service on my car regarding filters, windwipers, and tire check. It was very affordable all for under $200 and the service was done within 2 hours. We even mentioned t regarding filters, windwipers, and tire check. It was very affordable all for under $200 and the service was done within 2 hours. We even mentioned to them discount noted online and was honored. More

Kathy was a great help. Her customer service is exceptional! Everyone at this location was very helpful and nice. Her customer service is exceptional! Everyone at this location was very helpful and nice. More

Kathy Matsumoto is by far my favorite customer service person. She was on-time for my appointment, friendly, courteous, and she kept her word about keeping in touch with me as to the repairs/service to b person. She was on-time for my appointment, friendly, courteous, and she kept her word about keeping in touch with me as to the repairs/service to be made, the costs, and the estimated completion. And she remembered serving me before even though it had been a couple of years. She is the only person I want to deal with as long as I have my Honda serviced. More

Super nice interface with service rep. Effective shop response’s Have been a customer for ten years, always with good relationships Effective shop response’s Have been a customer for ten years, always with good relationships More

Service department is excellent. They provide a complete report on your vehicles inspection and recommendations to keep your vehicle in great condition. Special thanks to Service Rep They provide a complete report on your vehicles inspection and recommendations to keep your vehicle in great condition. Special thanks to Service Rep Kathy. More