AutoNation Honda Costa Mesa - Service Center

Great service I didn’t have to wait Kathryn was amazing and helpful all the time. They even fill up my windshield washer that’s awesome from the dealer . and helpful all the time. They even fill up my windshield washer that’s awesome from the dealer . More

Pretty much attentive. Friendly customer service. Great service I believe. I’m not a mechanic. Long wait though. Appointment is quick. Friendly customer service. Great service I believe. I’m not a mechanic. Long wait though. Appointment is quick. More

Ricardo Sandoval and Lidio Valle were the technicians who helped me, both were very nice and took the time to carefully explain everything to me helped me, both were very nice and took the time to carefully explain everything to me More

AN Honda CM is adequate but not stellar as a dealer. It possesses some good people who try do good work. I have always detected a pressure on the people to goose the profit margin whenever possible. It possesses some good people who try do good work. I have always detected a pressure on the people to goose the profit margin whenever possible. That is a feeling not embraced by the customer. More

Lidio has been our Service Advisor for years because we trust his advice and judgment. He is one of the reasons we buy all of our cars from AutoNation Honda Costa mesa. trust his advice and judgment. He is one of the reasons we buy all of our cars from AutoNation Honda Costa mesa. More

Work was completed efficiently and well within the promised time. Service employees were courteous and helpful. Facilities are well-kept and quiet so I was able to read and do work while waiting promised time. Service employees were courteous and helpful. Facilities are well-kept and quiet so I was able to read and do work while waiting. Thank you especially to Kathy Masamitsu. More

General Maintenance Service & Service Advisor, Derek, were great; However, the next day I noticed something scrapping the ground under my car. I brought the car back & Service Advisor John was rude and c were great; However, the next day I noticed something scrapping the ground under my car. I brought the car back & Service Advisor John was rude and condescending. I took my car to Honda with no problems and received it back with a problem and then received extremely poor customer service to boot. I left a voicemail for the Service Manager, Danielle, the following day to discuss the experience and never received a return phone call. It’s so easy to remain professional, and this Service Department is lacking. Highly disappointing! More

I will buy from this dealer again when I change car in a few years. The service department is great, I always bring the van here. My agent Lidio Valle is a good man, honest, professional and helpful. few years. The service department is great, I always bring the van here. My agent Lidio Valle is a good man, honest, professional and helpful. More

Lidio explained what services should be done, answered my questions throughly, kept me informed of timing as I waited in the Customer Lounge, and was a joy to work with. He loves his job and it shows. questions throughly, kept me informed of timing as I waited in the Customer Lounge, and was a joy to work with. He loves his job and it shows. More

Efficient, courteous service. Lidio had a 20,000 mile service done on my Passport while I waited. I've had my Hondas serviced at AutoNation since 2003. For the past five years, Lidio had a 20,000 mile service done on my Passport while I waited. I've had my Hondas serviced at AutoNation since 2003. For the past five years, Lidio has been the reason for that loyalty. More